To reduce the burden of hepatitis C in central Pennsylvania, Geisinger Clinic designed a comprehensive assessment and treatment protocol to improve sustained virologic response rates.
Ioulia Kachirskaia, Kedar S. Mate & Estee Neuwirth
Kaiser Permanente’s initiatives with combining HCD and PI point to the potential to improve the health care experience and outcomes of patients and providers.
Katherine Choi, Yevgeniy Gitelman & David A. Asch
Rather than searching EHRs to check on patients, what would it be like to instead subscribe to Ms. Jones in room 328?
NEJM Catalyst Insights Council members agree that design thinking is useful, but leadership buy-in and understanding of how to implement it may create barriers.
Thomas H. Davenport & Wiljeana J. Glover
Artificial intelligence is most likely to improve health care by augmenting the work of human clinicians.
An ophthalmology provider with facilities in the greater Mexico City area is using Human-Centered Design to improve both the patient and staff experience.
Hospitals must provide wholesome food, sound sleeping conditions, and human connection to promote healing and wellness.
Health care leaders and frontline clinicians are eager to embrace design thinking. Yet its principles are not widely applied.
Michael Chernew & Mary Beth Landrum
Targeted supplemental data collection may be a valuable approach to balancing data needs with data-collection costs.
Case Study by
Rishikesh P. Dalal
How a large physician organization reduced the amount of opioids prescribed per patient while increasing referrals for pain management consultation.