Krisda H. Chaiyachati, David A. Asch & David T. Grande
Can health care be more like Uber and Lyft?
David G. Duvall
Novant Health is using research and data analytics to identify and engage new consumers, develop more relevant products and services, and support its mission and brand promise.
Many physicians do not believe patient satisfaction is a legitimate pursuit. Yet they must meet consumers of health care where they are — on Internet ratings sites.
Blog Post by
David Laibson, Punam A. Keller & Scott D. Halpern
Health care can’t implement changes overnight like Silicon Valley, but we can still learn from their version of treatment and control.
Blog Post by
R. Conor Holton-Burke & David S. Buck
We can better serve our under-resourced patients by helping them access treatments and social interventions we already know to be effective.
Vivian S. Lee
Transparency of validated data about delivery-system performance has the power to change the culture of health care.
Personal-use sensors and data applications allow patients with Type 1 diabetes and other chronic diseases to take charge of managing their health. This is the future of chronic disease management.
Greg F. Burke
Geisinger’s radical refund promise at one year — no evidence of financial catastrophe but a good return on patient trust.
Behavioral interventions can have very different effects in different portions of the population.
Robert S. Kaplan, Derek A. Haas & Jonathan Warsh
Talk is cheap, but it’s also effective, especially when it comes to better patient care.