Patient Engagement
Clip
No Time to Train Patients in Behavior Change? (02:24)

Physicians may not have enough time in their encounters with patients to work on behavior change training, but this role can be taken on by other health care professionals. Clinicians can flag the problem and send their patients elsewhere for treatment, notes Wendy Wood. Psychologists, for example, are well positioned to provide behavior change strategies. Another option is community-based group support, which David Kirchhoff says is both efficacious and cost effective. “The notion of partnership between the PCP and community-based model is an incredibly viable one that needs to be pushed a lot harder.”

Though it is hardly cost effective for a doctor to spend hours counseling patients about their health behavior when other can do the job equally well and at lower cost, the clinician does still play a critical role, says Patient Engagement Lead Advisor Kevin Volpp. Clinicians need to recognize that there’s a problem, determine how to initiate the appropriate treatment and by whom, and help the patient understand why it’s important that they prioritize this behavior change.

From the NEJM Catalyst event Patient Engagement: Behavioral Strategies for Better Health at the University of Pennsylvania, February 25, 2016.

More From Patient Engagement
How the EpxSubstanceUse Substance Use Disorder Mobile Health Texting Program Works - Preferred Family Healthcare Epharmix Technology Assisted Care Coordination Project Opioid Abuse

Messaging System Helps Caregivers Keep Tabs on Growing Number of Patients with Substance Use Disorder

One behavioral health provider pilots cost-effective outreach to patients with SUD that checks up on their recovery, triages needs, and facilitates communication.

Gary Kaplan Head Shot

Improving Patient Involvement in Care

The CEO of Virginia Mason on facilitating and enhancing patient participation in care.

Chou01_pullquote_Time to Start Using Evidence-Based Approaches to Patient-Provider Communication

Time to Start Using Evidence-Based Approaches to Patient Engagement

Clinicians must acknowledge that there is a dramatic difference between learning a concept about patient-provider communication and learning the actual skills for effective execution.

Nash01_pullquote - A Requiem for Value-Based Care Population Health.

A Requiem for Population Health?

Despite some fits and starts for value-based care, there is abundant evidence that the concept will continue to survive and thrive.

Steps for Deploying Nudge Unit in Health Care

Nudge Units to Improve the Delivery of Health Care

Key information and important choices are constantly being presented in health care. Yet often the frames or default options used are selected without attention to strategic goals.

Example Cost of Custom-Built PRO Collection Platform

The Cost of Patient-Reported Outcomes in Medicine

Implementation of routine PRO collection is paramount to measuring and maximizing value in health care.

Mentoring, Education, and Engagement: An Employee Training Technique to Improve Patient Experience and Employee Satisfaction

How open communication and one-to-one mentoring generated team spirit and a learning environment.

Face-to-Face Group Sessions Are the Most Useful Mode of Communication in Health Social Networks

Survey Snapshot: Patient Networks Are Important for Outcomes

NEJM Catalyst Insights Council members overwhelmingly agree that social networks can impact chronic diseases and healthy behaviors, but time commitment and funding prevent their prevalence.

Consumerism in Health Care

Will personalized interventions transform how we improve an individual’s health? A frequent-flier expert believes that it will.

Chronic Disease Management and Healthy Behavior Promotion Are the Best Uses of Health Social Networks

Patient Engagement Survey: Social Networks to Improve Patient Health

Social networks — both face-to-face and virtual — have been shown to positively impact behaviors such as weight loss and smoking cessation. Is the health care industry ready to more widely leverage this mechanism for increasing healthy behaviors among patients?

Connect

A weekly email newsletter featuring the latest actionable ideas and practical innovations from NEJM Catalyst.

Learn More »

Topics

Messaging System Helps Caregivers Keep Tabs…

One behavioral health provider pilots cost-effective outreach to patients with SUD that checks up on…

Patients As Customers

99 Articles

Time to Start Using Evidence-Based Approaches…

Clinicians must acknowledge that there is a dramatic difference between learning a concept about patient-provider…

Patient Incentives

58 Articles

Improving Patient Involvement in Care

The CEO of Virginia Mason on facilitating and enhancing patient participation in care.

Insights Council

Have a voice. Join other health care leaders effecting change, shaping tomorrow.

Apply Now