Patient Engagement
Capturing the Patient Voice

Data Graphic: The Two Most Effective Patient Engagement Initiatives

Infographic · October 12, 2017

More Time with Patients and Shared Decision-Making Are Most Effective Patient Engagement Initiatives

Patient Engagement Insights Report. Click To Enlarge.

Many definitions of patient engagement are debated, but when it comes down to what approaches are most effective, members of the NEJM Catalyst Insights Council — consisting of health care executives, clinical leaders, and clinicians — emphasize clinician time with patients. The next most effective approach is shared decision-making, defined as clinicians and patients working together to produce the best outcomes possible. Only these two initiatives have broad support from our survey respondents. At the bottom of the list of effectiveness is remote monitoring using wireless devices/wearables.

Read the original Patient Engagement Insights Report: Improved Engagement Leads to Better Outcomes, but Better Tools Are Needed. This data graphic originally appeared in NEJM Catalyst on May 22, 2017.

New Call for Submissions ­to NEJM Catalyst

Connect

A weekly email newsletter featuring the latest actionable ideas and practical innovations from NEJM Catalyst.

Learn More »

More From Patient Engagement

The Digital Experience Must Also Be a Human(e) Experience

The most humane experiences happen when we meet patients where they are by designing the types of touch points they want and need.

Hawaii Pacific Health Physician Checklist: Creating a Healing Experience

Transforming the Patient Experience Through the Power of Ritual

Ritual is in fact a primitive checklist: a series of steps that create safety and trust between client and caregiver.

Top Three Most Promising Trends to Capture the Patient Voice

Survey Snapshot: Many Different Channels to Hear the Patient Voice

Commentary from NEJM Catalyst Insights Council members on how to capture the patient voice and make hospital staff hear it.

Empowering Patients Empowers Providers

Why should it be surprising and novel that patient-reported outcomes have such power?

Patient-Reported Outcomes for Shared Decision-Making

Making Patients and Doctors Happier — The Potential of Patient-Reported Outcomes

PRO collection is not only feasible and good for clinical care, but it also may enhance physician satisfaction and prevent burnout.

Patient Voice Roundtable Group

Insights Roundtable Report: Measuring What Matters and Capturing the Patient Voice

From a roundtable discussion and NEJM Catalyst survey, a framework for defining the patient voice and integrating it into care delivery.

A Patient and Family Advisory Council (PFAC) for Quality

A Patient and Family Advisory Council for Quality: Making Its Voice Heard at Memorial Sloan Kettering Cancer Center

Though PFAC models abound, metrics on best practices are lacking. One prominent hospital may have found the answer: let those who are the experts at being patients and caregivers lead the way.

Digital Health: USC Virtual Care Clinic

Digital Technology to Engage Patients: Ensuring Access for All

To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.

PROMS: Total Knee Replacement - Relief from Knee Pain

Implementing Patient-Reported Outcome Measures

PROMs pioneer shares what’s working in a large health system. Make it easy, make it fast, make it relevant.

Smartlists for Patients: The Next Frontier for Engagement?

Patient-centered checklists, or “Smartlists,” offer the hope of improved outcomes and value to both patients and clinicians.

Connect

A weekly email newsletter featuring the latest actionable ideas and practical innovations from NEJM Catalyst.

Learn More »

Topics

Quality Management

110 Articles

The Perks and Pitfalls of Quality…

You know what you like in a mobile phone and can compare different models’ quality.…

Patient Incentives

51 Articles

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs…

Patients As Customers

90 Articles

The Digital Experience Must Also Be…

The most humane experiences happen when we meet patients where they are by designing the…

Insights Council

Have a voice. Join other health care leaders effecting change, shaping tomorrow.

Apply Now