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Team Care

Teamwork makes the dream work. It takes the entire medical team of physicians, registered nurses, and medical specialists being on the same page. What strategies and initiatives work best for sustaining teams within a department and across disciplines for effective coordination of care?

cognitive load theory implications for health care pullquote

Care Redesign

Cognitive Load and Its Implications for Health Care

If we recognize and address the limits of brainpower, we can become better caregivers.

Della Lin picture


Lessons in Leadership: Della Lin

How lessons from a concert pianist in timing, audience connection, and intent apply to health care leadership.

Kimberlydawn Wisdom


Lessons in Leadership: Kimberlydawn Wisdom

What disturbs you gives you purpose.

Patient Engagement

Mentoring, Education, and Engagement: An Employee Training Technique to Improve Patient Experience and Employee Satisfaction

How open communication and one-to-one mentoring generated team spirit and a learning environment.

Atrius Health Empathy Forums Employee Participation and Evaluation


How to Integrate Empathy into Daily Care

Atrius Health initiated a practice-wide transformation to integrate empathy into their daily work.

Family Physicians EHR Use by Time of Day

Care Redesign

Infographic: Date Night with the EHR

Studies have found that physicians spend nearly 30 hours per month working on the EHR in their homes — including morning and evening hours over the weekend.


Physician Coaching: Clinicians Helping Clinicians on the Things That Matter Most

A physician coach reflects on who gets better, what works, and how to create a learning culture.

Jessica Dudley and Namita Mohta head shots


Professional Fulfillment: Where We Want to Be

How the CMO of Brigham and Women’s Physicians Organization combats burnout at her institution and empowers physicians with leadership skills.


Physicians Are Facing a Crisis

The CEO of Atrius Health offers suggestions on how to make sure young physicians — who will be caring for us when we’re older — battle burnout.

Texas Medical Center Houston Methodist Checklist to Maintain Operations During Hurricane Harvey and Future Flood Events


Lessons in Leadership: How the World’s Largest Medical Center Braced for Hurricane Harvey

Due to learnings from previous hurricanes, five success factors kept the Texas Medical Center operational during one of the worst natural disasters in recent U.S. history.


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