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Team Care

What strategies and initiatives work best for sustaining teams within a department and across health care disciplines for effective coordination of care?

Percent in Highest Bracket in Patient Satisfaction Scores - Pre-Post Arm Differences for Hospitalists - Duke Coaching Communication Skills Study

Leadership

Coach, Don’t Just Teach

The effect of one-on-one communication coaching on clinicians’ communication skills and patients’ satisfaction.

Two-Thirds of Organizations Have a Nurse Leader Career Path

Leadership

Survey Snapshot: Do Nurse Leaders Need Advanced Degrees?

Though NEJM Catalyst Insights Council members acknowledge a lack of advancement opportunities for nurse leaders, two-thirds of their organizations have a nurse leader career path.

Nurse Leaders and Physician Leaders Should Be Considered Equals in Care Delivery - but Views of Nurses and Non-Nurses Differ

Leadership

Leadership Survey: Nurses as Leaders: Broad Acceptance, Room to Grow

Nurses are traditionally the backbone of patient care. They form the largest percentage of the health care workforce, far outstripping physicians. But are nurses leaders as well as doers?

Balancing Mission and Margin panel clip still

Leadership

Balancing Mission and Margin

How do health care organizations without much margin balance that with their mission to provide top-notch care?

Meyer01_header - Seven Challenges and Seven Potential Solutions for Large-Scale EHR Implementation

Leadership

Seven Challenges and Seven Solutions for Large-Scale EHR Implementations

Salient lessons learned over multiple electronic health record implementations.

Health Care Teams with Grit - Gritty Teams Tom Lee talk still

Leadership

Health Care Teams with Grit

Four key elements that characterize gritty individuals, gritty teams, and gritty organizations.

Khatri02_pullquote Connectors

Leadership

The Crucial Role of Connectors in Large Health Care Organizations

Creating a truly collaborative community involves connecting the right people at the right time and in the right places.

sprit de Corps - Turning Vicious Cycle into Virtuous Cycle - Stephen Swensen high-performing organizations high-performing teams talk still

Leadership

Esprit de Corps: Turning Vicious Cycle Virtuous

Esprit de corps is the single most important indicator in which health care organizations have control over patient experience, outcomes, safety, and cost. How to get there? By co-creating quality.

IBM solutions to physician burnout roundtable participants: Christina Maslach, Paul DeChant, Tait Shanafelt, Namita Seth Mohta, Karen Weiner, Edward Prewitt

Leadership

NEJM Catalyst Roundtable Report: Seeking Solutions to Physician Burnout

An NEJM Catalyst roundtable sponsored by IBM Watson Health brought together four experts, all deeply engaged in reducing physician burnout from different perspectives, to share in a robust discussion.

Phrases That Enhance Physician-Patient Communication for Scripps Health Hospitalist Groups

Patient Engagement

Improving Hospitalist Patient Experience Scores: The Importance of Physician-to-Physician Coaching and Medical Director Engagement

With the Centers for Medicare and Medicaid Services incorporating patient experience into Value-Based Purchasing metrics, hospital leaders must focus on improving this important aspect of patient care.

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