Esprit de corps is the single most important indicator in which health care organizations have control over patient experience, outcomes, safety, and cost. How to get there? By co-creating quality.
Teamwork makes the dream work. It takes the entire medical team of physicians, registered nurses, and medical specialists being on the same page. What strategies and initiatives work best for sustaining teams within a department and across disciplines for effective coordination of care?
Roundtable by Paul DeChant, Christina Maslach, Tait Shanafelt, Karen Weiner, Namita Seth Mohta & Edward Prewitt
An NEJM Catalyst roundtable sponsored by IBM Watson Health brought together four experts, all deeply engaged in reducing physician burnout from different perspectives, to share in a robust discussion.
Improving Hospitalist Patient Experience Scores: The Importance of Physician-to-Physician Coaching and Medical Director Engagement
Case Study by Ghazala Q. Sharieff
With the Centers for Medicare and Medicaid Services incorporating patient experience into Value-Based Purchasing metrics, hospital leaders must focus on improving this important aspect of patient care.
Article by Nicolas S. Nguyen, Elizabeth L. Métraux & Andrew F. Morris-Singer
Improving morale and reducing turnover with peer-support meetings and shared group email lists for clinicians.
Article by Jessica Perlo & Derek Feeley
IHI offers four lessons on how to nurture joy in the health care workforce.
Article by Kanchan Barve & Ryan Kruer
Baptist Health leverages Daily Management as a way to engage frontline staff and create a data-driven problem-solving culture to help the health system achieve its goals.
Case Study by Dörte Heimbeck, Lisa Riley & Alan F. List
Many health care organizations invest in measuring workforce engagement, but how does one move the needle when scores are low?
Article by Carl S. Armato & Tom E. Jenike
Novant Health is helping physicians find meaning and thrive again through a novel program that builds self-awareness, teaches coping skills, and increases their engagement, resulting in greater fulfillment in their personal and professional lives.
Insights Report by Sandra Gittlen
The very things that motivate physicians — autonomy, mastery, and purpose — are being chipped away in the new world of medicine.
Clinician burnout is far from being eliminated at health care organizations, but leaders, frontline physicians, and nurses are joining forces to get to the roots of the crisis.