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Team Care

Teamwork makes the dream work. It takes the entire medical team of physicians, registered nurses, and medical specialists being on the same page. What strategies and initiatives work best for sustaining teams within a department and across disciplines for effective coordination of care?

sprit de Corps - Turning Vicious Cycle into Virtuous Cycle - Stephen Swensen high-performing organizations high-performing teams talk still

Leadership

Esprit de Corps: Turning Vicious Cycle Virtuous

Esprit de corps is the single most important indicator in which health care organizations have control over patient experience, outcomes, safety, and cost. How to get there? By co-creating quality.

IBM solutions to physician burnout roundtable participants: Christina Maslach, Paul DeChant, Tait Shanafelt, Namita Seth Mohta, Karen Weiner, Edward Prewitt

Leadership

NEJM Catalyst Roundtable Report: Seeking Solutions to Physician Burnout

An NEJM Catalyst roundtable sponsored by IBM Watson Health brought together four experts, all deeply engaged in reducing physician burnout from different perspectives, to share in a robust discussion.

Phrases That Enhance Physician-Patient Communication for Scripps Health Hospitalist Groups

Patient Engagement

Improving Hospitalist Patient Experience Scores: The Importance of Physician-to-Physician Coaching and Medical Director Engagement

With the Centers for Medicare and Medicaid Services incorporating patient experience into Value-Based Purchasing metrics, hospital leaders must focus on improving this important aspect of patient care.

Morris-Singer01 pullquote clinician burnout community-building

Leadership

Combating Clinician Burnout with Community-Building

Improving morale and reducing turnover with peer-support meetings and shared group email lists for clinicians.

Perlo01_pullquote community organizing principles for restoring joy in work in health care

Leadership

Applying Community Organizing Principles to Restore Joy in Work

IHI offers four lessons on how to nurture joy in the health care workforce.

Standard Daily Management Visual Board at Baptist Health

Leadership

Using Daily Management and Visual Boards to Improve Key Indicators and Staff Engagement

Baptist Health leverages Daily Management as a way to engage frontline staff and create a data-driven problem-solving culture to help the health system achieve its goals.

Engagement Scores for Moffitt Cancer Center Compared to Press Ganey Engagement Survey National Healthcare Benchmark

Leadership

A Multi-Strategy Approach to Rebuilding Workforce Engagement

Many health care organizations invest in measuring workforce engagement, but how does one move the needle when scores are low?

Novant Health Leadership Development Program Physician Engagement

Leadership

Physician Resiliency and Wellness for Transforming a Health System

Novant Health is helping physicians find meaning and thrive again through a novel program that builds self-awareness, teaches coping skills, and increases their engagement, resulting in greater fulfillment in their personal and professional lives.

Organizational Interventions Are Key to Reducing Burnout

Leadership

Survey Snapshot: Admitting We Can’t Do This — Interventions and Tools to Reduce Clinician Burnout

The very things that motivate physicians — autonomy, mastery, and purpose — are being chipped away in the new world of medicine.

Physician Clinician Burnout Is Extensive

Leadership

Leadership Survey: Immunization Against Burnout

Clinician burnout is far from being eliminated at health care organizations, but leaders, frontline physicians, and nurses are joining forces to get to the roots of the crisis.

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