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Quality Management

We know the keys to higher-value care are improved cost and quality. Effective quality management in healthcare organizations makes the difference in these areas. How can we best measure quality improvement in healthcare?

Leff06_pullquote home-based medical care for homebound patients

Care Redesign

Using Quality to Shine a Light on Homebound Care

How two thought leaders in the fields of home-based medical care, geriatrics, and palliative medicine advanced a quality-of-care agenda for homebound adults.

Fulfilling the Promise of Patient-Reported Outcomes - PROMIS at University of Rochester - Judith Baumhauer talk still

Care Redesign

Fulfilling the Promise of Patient-Reported Outcomes

What if providers could predict whether a patient’s symptoms would improve from a particular treatment before investing cost and time into that treatment?

Health Systems Attending the Nudge Units in Health Care Symposium - Penn Medicine

Patient Engagement

Key Insights on Launching a Nudge Unit within a Health Care System

Leaders are finding that making higher-value choices easier through subtle changes to choice architecture can have an outsized impact on medical decision-making.

IHI HPMS Visual Management Board Example

Leadership

The Answer to Culture Change: Everyday Management Tactics

Adoption of a clear rhythm-of-performance measurement and communication via huddles and visual management can affect a culture of staff engagement and continuous value improvement.

Cleveland Clinic Time-to-Treatment Cancer Programming Overall Scorecard 2015-2017 Sample

Care Redesign

Reducing Time-to-Treatment for Newly Diagnosed Cancer Patients

How Cleveland Clinic initiated a multidisciplinary program to reduce time-to-treatment and accomplish a 33% reduction.

Percent in Highest Bracket in Patient Satisfaction Scores - Pre-Post Arm Differences for Hospitalists - Duke Coaching Communication Skills Study

Leadership

Coach, Don’t Just Teach

The effect of one-on-one communication coaching on clinicians’ communication skills and patients’ satisfaction.

A Venn Diagram for Health Care Integration - Laura Forese talk still

New Marketplace

A Venn Diagram for Health Care Integration

A simple road map for health care organizations to follow when working through integration, which keeps the perspective of the patient in mind.

Summary of Comprehensive Approach to Physician Behavior and Practice Change

Care Redesign

Engaging Stakeholders to Produce Sustainable Change in Surgical Practice

How an initiative designed to improve patient outcomes and satisfaction while containing costs led to sustainable change in surgical practice and physician behavior.

what does quality measurement in health care mean

New Marketplace

Buzz Survey Report: Addressing the Problems of Quality Measurement

An independent NEJM Catalyst report sponsored by University of Utah Health on patient involvement in quality measurement.

Average HOOS and Average KOOS for patients undergoing hip and knee replacement at CJRI

New Marketplace

Building a “Hospital-within-Hospital” Model for Joint Replacements

The Connecticut Joint Replacement Institute has demonstrated that formerly competing independent providers can unite on a common vision to yield drastic improvements in quality, safety, and costs.

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