Browse All

Quality Management

We know the keys to efficient care are cost and quality. But how can we measure quality improvement in healthcare? Effective quality management in healthcare organizations will make the difference between success and failure.

Physician Coaching Models Interview Large Headshots - Rana Awdish Dale Glenn Ghazala Sharieff Tom Howell Namita Seth Mohta


Physician Coaching Models: Solutions and Impediments

A group of care experience leaders from across the United States discuss innovative physician coaching models at their respective organizations.

University of Utah Family Medicine Residency Program Value Improvement Projects - Practice-Based Learning and Improvement PBLI Milestones Score by Year of Residency


How the University of Utah Prepares Family Medicine Residents to Lead Value Improvement Efforts

A rigorous 3-year program helps physicians focus on improvement through interprofessional collaboration.

Daily Tiered Escalation Huddles at Intermountain Healthcare


Tiered Escalation Huddles Yield Rapid Results

In 15 minutes each day, this model helps leaders discover and resolve needs of the organization by letting ideas, concerns, and issues rise to the top fast — benefiting patients.

Health Inequities Racial/Ethnic Disparities in Health Care - Choosing Wisely Clinician-Led Approach

Care Redesign

Reducing Racial/Ethnic Inequities in Care: A Clinician-Led Approach

Using the “Choosing Wisely” campaign against low-value care as a model for addressing health care disparities.

Lee B. Sacks Photo

Care Redesign

Halfway to Zero Serious Safety Events

How daily huddles have played a key role in Advocate Health Care’s journey toward zero serious safety events by 2020.

Has the Time Come for Unique Patient Identifiers for the U.S.?

Care Redesign

Has the Time Come for a Unique Patient Identifier for the U.S.?

Accurately matching patients with their records will save money and improve care.

Kevin Rooney head shot


Lessons in Leadership: Kevin Rooney

Think big, but start small: change starts with one patient, one nurse or doctor, and one shift.

Amy Compton-Phillips and Tom Lee head shots


The “Give a Darn” Method for Outcomes Measurement

Providence St. Joseph uses the “give a darn” method to deliver value — what makes a difference to patients makes it on the short list.


Leadership and Vision for a Culture of Safety

Leaders must remain committed for the long term, because creating the vision is insufficient; the work to communicate and sustain that vision never really ends.

Health Care Governance Board Quality Committee Johns Hopkins Medicine Governance Structure and Accountability Process with Inpatient Hospital Area Example


Taking Health Care Governance to the Next Level

To take on the underdeveloped state of accountability in health care, directors need to create a board-level quality committee that functions with the same rigor of governance applied by finance committees.


A weekly email newsletter featuring the latest actionable ideas and practical innovations from NEJM Catalyst.

Learn More »

Insights Council

Have a voice. Join other health care leaders effecting change, shaping tomorrow.

Apply Now