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Quality Management

We know the keys to higher-value care are improved cost and quality. Effective quality management in healthcare organizations makes the difference in these areas. How can we best measure quality improvement in healthcare?

Rating the Raters - Strengths and Weaknesses Assessment of the Four Public Hospital Quality Rating Systems - 2a

Care Redesign

Rating the Raters: An Evaluation of Publicly Reported Hospital Quality Rating Systems

Some promising innovation is taking place among organizations that rate hospital performance, but major systemic change is needed in the field to ensure access to meaningful comparisons through better data and relevant metrics, and to establish integrated oversight through robust audits and peer review.

Kimberly Dennis and David Newton head shots - SunCloud Mental Health Services

Care Redesign

Addressing the Lack of Continuity of Care in Mental Health Services

Co-founders of an integrative outpatient treatment center for mental health and addiction discuss the problematic lack of continuity of care between inpatient and outpatient and physical and mental health services.

Epic OB Hemorrhage PPH Risk Assessment Tool and Alerts at PSJH - Preventing Maternal Death

Care Redesign

Improving Maternal Safety Through an EMR Risk Assessment

After a mother died of postpartum hemorrhage, Providence St. Joseph Health made organization-wide changes to prevent future maternal deaths and injuries.

Evolution of Health Care in China - Delivering Public Benefit at Enormous Scale - David Cook talk still

New Marketplace

China’s Health Care: Public Benefit, Enormous Scale

Though demand for health services in China has outpaced the development of management systems to provide those services, China has the goal, the means, and the commitment to change health care.

The Assessment of Care Tool - Consisting of Six Visual Analog Scales Corresponding with the IOM Six Dimensions of Perfect Care

Care Redesign

Real-Time Pursuit of Outcomes That Matter to Patients

A simple and affordable tool to use at the point of care to drive value creation within clinical microsystems.

30-Day Mortality Rates at Non-Teaching and Major Teaching Hospitals 2013-2014 - value-based care at academic medical centers

New Marketplace

What Value-Based Payment Means for Academic Medical Centers

Academic medical centers must become as dedicated to advancing operational and clinical efficiency as they have been to advancing the science of medicine.

Six Modest Proposals for Health Care Measurement - Ari Robicsek Talk Still

Care Redesign

Six Modest Proposals for Health Care Measurement

From measuring only what matters with the “give a darn” test to warnings about the streetlight effect and risk adjustment, here are six proposals for refining health care measurement.

Leff06_pullquote home-based medical care for homebound patients

Care Redesign

Using Quality to Shine a Light on Homebound Care

How two thought leaders in the fields of home-based medical care, geriatrics, and palliative medicine advanced a quality-of-care agenda for homebound adults.

Fulfilling the Promise of Patient-Reported Outcomes - PROMIS at University of Rochester - Judith Baumhauer talk still

Care Redesign

Fulfilling the Promise of Patient-Reported Outcomes

What if providers could predict whether a patient’s symptoms would improve from a particular treatment before investing cost and time into that treatment?

Health Systems Attending the Nudge Units in Health Care Symposium - Penn Medicine

Patient Engagement

Key Insights on Launching a Nudge Unit within a Health Care System

Leaders are finding that making higher-value choices easier through subtle changes to choice architecture can have an outsized impact on medical decision-making.

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