Carol J. Peden & Leslie A. Saxon
To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.
Neil W. Wagle
PROMs pioneer shares what’s working in a large health system. Make it easy, make it fast, make it relevant.
Asad Latif, Adil Haider & Peter J. Pronovost
Patient-centered checklists, or “Smartlists,” offer the hope of improved outcomes and value to both patients and clinicians.
Sigall K. Bell, Tom Delbanco & Jan Walker
The OpenNotes initiative is engaging patients through shared clinical notes. What have we learned since its debut, and how will open access continue to change the health care landscape?
Helena Canhão, Pedro Oliveira & Leid Zejnilovic
Patients and their caregivers routinely devise innovations both simple and complex to make their lives easier and sometimes even improve their health. Supporting and disseminating those innovations can help make life better for everyone.
Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.
NEJM Catalyst Insights Council members say the only broadly effective approaches are time spent with patients and shared decision-making.
Patient shadowing, hassle mapping, and empathy mapping create insights into the individual patient experience.
Rahul Sharma, Jonathan Gordon, Peter Greenwald, Hanson Hsu, Shauna Coyne, Emme L. Deland & Peter Fleischut
How the NYP OnDemand Emergency Department Telehealth Express Care Service reduced stay times and revisit rates in one year.
Glenn Fox, Shaun Garland, Andrew Keibel & Leslie A. Saxon
Embedding fitness trackers in eyeglasses demonstrates that personality and motivational feedback play important roles in activity levels.