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Patient Engagement Technology

Advances in healthcare IT are helping bring new patient engagement solutions and systems to the table. Patient engagement companies have sprung up to fill this need, health care organizations are creating their own innovations, and patients are taking the lead, too. What should you know about this changing market?

Top Physician Pain Points Identified by Chronic Patients

Patient Engagement

Unmet Needs: Hearing the Challenges of Chronic Patients with Artificial Intelligence

With natural language processing and machine learning, researchers are identifying patient emotional and medical needs that are not being met by clinicians and patient advocacy groups.

Scaling Up to a Telehealth Future - Peter Fleischut NYP talk still

New Marketplace

Scaling Up to a Telehealth Future

Digital medicine is here, and it’s here to stay.

Massachusetts Community Health Centers Collaborative Teledermatology Process

Care Redesign

A Teledermatology Initiative to Increase Access for Community Health Center Patients

A group of seven community health centers in Massachusetts collaborated to implement a teledermatology program that improved access to specialty care for patients with skin conditions and reduced overall dermatology spending.

Selected Advantages of Improved Patient Electronic Access to Health Data

Patient Engagement

Patient-Led Data Sharing — A New Paradigm for Electronic Health Data

The pieces are in place for a truly disruptive shift in how patients can access and use their own clinical data to improve their health.

Collapse of Two Online Health Communities as Result of Removal of Users Starting from Superusers

Patient Engagement

Online “Superusers” as Allies of the Health Care Workforce

Three proposed steps for integrating peer-driven online health communities with traditional services to improve health outcomes for people with chronic conditions.

Esch01_pullquote patient activation

Patient Engagement

OpenNotes, Patient Narratives, and Their Transformative Effects on Patient-Centered Care

The development of standardized tools and techniques are enhancing the ability of providers to interact with patients, but true patient engagement requires a common understanding of its theoretical foundation and an open mind for including patients’ needs and beliefs — in their language — as part of each encounter.

A Connected Health Data and Service Ecoystem - digital health platform convener

New Marketplace

Convening a Digitally Enabled Ecosystem to Address the Chronic Disease Burden of an Underserved Community

Disrupted by technologies, health care needs ecosystem-based solutions for integration and equitable access.

Pumonary Nurse Post-Discharge Follow-Up Note for Patients with COPD

Care Redesign

TOPS: Telephonic Outreach in the Pulmonary Service at VA Boston Healthcare System

A nurse-directed intervention targeting veterans who had been hospitalized for COPD resulted in improved access to ambulatory care and a reduced rate of readmissions.

RumballSmith03_pullquote personalized hospital ratings

Care Redesign

Personalized Hospital Ratings — Transparency for the Internet Age

Patient user-determined weights could become a highly desirable feature of future hospital ratings.

Patients and PCPs Hold Primary Responsibility for Addressing Obesity

Patient Engagement

Patient Engagement Survey: The Failure of Obesity Efforts and the Collective Nature of Solutions

Patients hold responsibility for their actions, but providers’ approaches to address obesity often fall short as well.

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