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Patient Engagement Technology

Advances in healthcare IT are helping bring new patient engagement solutions and systems to the table. Patient engagement companies have sprung up to fill this need, health care organizations are creating their own innovations, and patients are taking the lead, too. What should you know about this changing market?

AI and Human Symbiosis - Angel Robot and a New Paradigm for Smart Health - John Yu talk still

New Marketplace

Angel Robot and a New Smart Health Paradigm

The Jingde Experiment’s Angel Robot illustrates how continuous, closed-loop learning symbiosis between doctor, AI, and patient can improve patient outcomes.

How WeChat Helps Generate Patients’ Trust at Jiahui Health - Feng Ge Talk Still

New Marketplace

How WeChat Helps Generate Patients’ Trust

It doesn’t matter if you are American or Chinese. Everyone wants good health care. The CEO for Jiahui Health in Shanghai describes the private health system’s creation of a closed-end digital and in-person health care ecosystem anchored in trust.

Ghafur01_pullquote -digital health health care consumer patient experience

Patient Engagement

Engaging Patients Using Digital Technology — Learning from Other Industries

Providers can benefit patients and disrupt health care by learning from the experience of other industries.

Mission Hospital Virtual Sitter - Drawing of the Virtual Bed Zone and Rails

Patient Engagement

Reducing Inpatient Falls and Injury Rates by Integrating New Technology with Workflow Redesign

How Mission Hospital scaled a virtual sitter pilot and reduced unassisted falls by 44% and fall-related injuries by 40%.

Heart Safe Motherhood and Way to Health Two-Way Texting for Blood Pressure Monitoring for Postpartum Women with Preeclampsia

Care Redesign

Heart Safe Motherhood: Applying Innovation Methodology for Improved Maternal Outcomes

At the Hospital of the University of Pennsylvania, a text message–based blood pressure surveillance program for postpartum women with preeclampsia improved blood pressure management, reduced readmissions, and increased patient and provider satisfaction.

Pronovost04_pullquote payer interoperability data exchange

New Marketplace

Promoting Interoperability: Roles for Commercial Payers

Interoperability is a business imperative for enhancing value in health care, and providers and payers must collaboratively meet the demands for data exchange.

Support of Family and Friends Is More Effective Than Clinician Support in Realizing Health Goals - From the Patient Engagement Insights Report: Why No Single Health Incentive Works.

Patient Engagement

Patient Engagement Survey: Why No Single Health Incentive Works

Initiatives to improve patient engagement come in a variety of forms. While insurers, employers, and health care providers are all involved in using financial incentives and penalties for engagement efforts, improvement in health outcomes has been elusive. Achieving that ultimate goal will usually require a combination of financial and social approaches.

GordonWang01_pullquote - digital health care China

New Marketplace

Digital Health Care in China: Benefits and Pitfalls

China’s experience offers insights for integrating digital and non-digital health care services.

Dentzer01_pullquote - Stone-Age Policies Stifle Modern Virtual Care Solutions

Care Redesign

Stone-Age Policies Stifle Modern Solutions

Health care leaders must advocate for regulatory and reimbursement changes to unlock the potential of innovative technology and care team approaches to Parkinson’s and other suitable conditions.

The Patient Engagement Capacity Framework

Patient Engagement

The Patient Engagement Capacity Model: What Factors Determine a Patient’s Ability to Engage?

Patient engagement assessments often don’t dig deep enough to identify why patients don’t participate in their own health care. We present a new model to help providers pinpoint the reasons for lack of engagement and address them more effectively.

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