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Patient-Centered Care

Providing excellent patient care will drive the success of each organization. Listening to the needs of each patient advocate and adapting policy will yield optimal patient care. How can organizations best balance patient-centered care with the business bottom line?

Patients and PCPs Hold Primary Responsibility for Addressing Obesity

Patient Engagement

Patient Engagement Survey: The Failure of Obesity Efforts and the Collective Nature of Solutions

Patients hold responsibility for their actions, but providers’ approaches to address obesity often fall short as well.

Dispersion of Palliative Core Skills via a Train-the-Trainer Palliative Care Mentor Model

Care Redesign

Back to the Future?

Restoring focus to palliative care through a train-the-trainer model for non-palliative care physicians.

Items from the Shared Decision-Making Process Survey for Elective Surgical Procedures - patient decision aids - decision quality - informed consent

Patient Engagement

Shared Decision-Making: Staying Focused on the Ultimate Goal

Despite growing acceptance and enthusiasm for patient involvement in their health care decisions, clinicians, at times, lose focus on the ultimate goal of shared decision-making: better health decisions from the informed patient’s perspective.

The Importance of Patience with a Patient Panel Clip Still Victor Montori Kathryn Pollak

Patient Engagement

The Importance of Patience with Patients

How do clinicians work with patients who won’t follow their recommendations?

Kangovi01_pullquote community health workers boom

Patient Engagement

The Community Health Worker Boom

Practical insights that can help organizations optimize their investments in community health workers.

Making Healthy Habits Fun Panel Clip Still

Patient Engagement

Making Healthy Habits Fun

Examples of making exercise and eating healthier not necessarily effortless, but fun.

MD Anderson Cancer Center PAAC Health Information Data Before and After Implementation of New EHR System

Patient Engagement

Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

The University of Texas MD Anderson Cancer Center saw active participation from patients by encouraging them to document their own health information into a new EHR.

The VA Mission Driven from Point of Care to Final Salute Sanjay Saint Talk Still

Leadership

Mission Driven: Point of Care to Final Salute

Every veteran should receive the special kind of care they deserve from the moment they leave service to the time of their final salute.

Leveling the Clinician-Patient Playing Field Panel Clip Still

Patient Engagement

Leveling the Clinician-Patient Playing Field

Concrete examples of leveling the playing field between clinicians and patients to enable shared decision-making.

Phrases That Enhance Physician-Patient Communication for Scripps Health Hospitalist Groups

Patient Engagement

Improving Hospitalist Patient Experience Scores: The Importance of Physician-to-Physician Coaching and Medical Director Engagement

With the Centers for Medicare and Medicaid Services incorporating patient experience into Value-Based Purchasing metrics, hospital leaders must focus on improving this important aspect of patient care.

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