Xiaoyan Huang, Lesley Jones Larson, Lian Wang, Kateri J. Spinelli & Meredith Rosenthal
Despite significant primary care reform around patient-centered medical home models, specialty care remains fragmented, with poor communication between primary care and specialists. How should specialty practices be reformed to deliver more coordinated, patient-centered care?
Cynthia J. Sieck, Daniel M. Walker, Sheldon Retchin & Ann Scheck McAlearney
Patient engagement assessments often don’t dig deep enough to identify why patients don’t participate in their own health care. We present a new model to help providers pinpoint the reasons for lack of engagement and address them more effectively.
A program at Yale has students conduct open-ended interviews with patients about their lives, their hopes, their values, and what they most want their medical team to know — creating the opportunity for human connection and a better care experience.
NEJM Catalyst Insights Council members discuss how data and analytics are being used at their organizations, both now and with the future in mind.
Both parties involved in a consumer-facing transaction have access to important information about the product or service — but this isn’t the case with health care.
A study in system change.
Lala Tanmoy Das, Erika L. Abramson & Rainu Kaushal
More home health care and after-hours clinics, telemedicine, and home delivery of medications are among top solutions.
Bharat Tewarie, Vasudev Bailey, Maxwell Rebarber & Jennings Xu
With natural language processing and machine learning, researchers are identifying patient emotional and medical needs that are not being met by clinicians and patient advocacy groups.
The effect of one-on-one communication coaching on clinicians’ communication skills and patients’ satisfaction.
The consumerization of health care continues to reshape the way that patients engage with providers and experience care. Most providers see this fundamental change in the health care model as a necessary response to changing patient demands, and have embraced the need to learn from other industries.