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Patient-Centered Care

Providing excellent patient care will drive the success of each organization. Listening to the needs of each patient advocate and adapting policy will yield optimal patient care. How can organizations best balance patient-centered care with the business bottom line?

Building Confidence and Trust in Primary Care - Patrick Courneya Talk Still

New Marketplace

Building Confidence and Trust in Primary Care

Primary care providers can create amazing systems that tackle incredible health care problems, but if they fail to understand the impact of the patient-provider relationship, they will build a system that misses the mark.

Most Health Care Organizations Have Palliative or End-of-Life Care Programs

Care Redesign

Survey Snapshot: Challenging the Resistance to “Palliative”

NEJM Catalyst Insights Council members agree that palliative care is gaining traction, but one of many barriers is getting providers over their resistance to the word “palliative.”

The Assessment of Care Tool - Consisting of Six Visual Analog Scales Corresponding with the IOM Six Dimensions of Perfect Care

Care Redesign

Real-Time Pursuit of Outcomes That Matter to Patients

A simple and affordable tool to use at the point of care to drive value creation within clinical microsystems.

Many Patients Who Would Benefit from Palliative - End-of-Life Care Do Not Receive It

Care Redesign

Care Redesign Survey: The Power of Palliative Care

Our NEJM Catalyst Insights Council survey on palliative care reveals an interesting dichotomy: While the great majority of organizations have a palliative or end-of-life care program, 60% of patients who would benefit from such services don’t receive them.

Ghafur01_pullquote -digital health health care consumer patient experience

Patient Engagement

Engaging Patients Using Digital Technology — Learning from Other Industries

Providers can benefit patients and disrupt health care by learning from the experience of other industries.

Mission Hospital Virtual Sitter - Drawing of the Virtual Bed Zone and Rails

Patient Engagement

Reducing Inpatient Falls and Injury Rates by Integrating New Technology with Workflow Redesign

How Mission Hospital scaled a virtual sitter pilot and reduced unassisted falls by 44% and fall-related injuries by 40%.

Pronovost04_pullquote payer interoperability data exchange

New Marketplace

Promoting Interoperability: Roles for Commercial Payers

Interoperability is a business imperative for enhancing value in health care, and providers and payers must collaboratively meet the demands for data exchange.

Fulfilling the Promise of Patient-Reported Outcomes - PROMIS at University of Rochester - Judith Baumhauer talk still

Care Redesign

Fulfilling the Promise of Patient-Reported Outcomes

What if providers could predict whether a patient’s symptoms would improve from a particular treatment before investing cost and time into that treatment?

Dale04_pullquote_disrupting the value-based vs fee-for-service payment model

New Marketplace

Disrupting the Payment Model

We should modernize our payment mechanisms to reflect the reality of our digitally enabled lives.

Idiopathic Pulmonary Fibrosis IPF Multidisciplinary Collaborative Care Model

Care Redesign

From Consulting to Caring: Care Redesign in Idiopathic Pulmonary Fibrosis

A multidisciplinary collaborative model to address the palliative care needs of patients with idiopathic pulmonary fibrosis resulted in improved end-of-life care and decreased hospital deaths.

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