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Leading Transformation

Health leaders are constantly striving for better healthcare management. Through organizational development and leadership, some health care delivery organizations are making important changes large and small. What separates them from the pack?

Robert Gavin head shot

New Marketplace

Amazon and CVS: Short-Lived Unicorns in Health Care, or Healers of the “Tapeworm”?

Will Amazon–Berkshire Hathaway–JP Morgan and CVS-Aetna change the health care game? To one health care employer purchaser, these announcements feel a lot like Groundhog Day.

East London NHS Foundation Trust Non-Clinical Quality Improvement Days Taken to Complete Disciplinary Process

Leadership

Quality Improvement for Non-Clinical Teams

Administrative QI projects save money, streamline processes, and even improve patient care for the U.K.’s National Health Service.

Academic Innovations Collaborative Colorectal Cancer Driver Diagram - Leading Transformational Change in Primary Care Delivery

Care Redesign

Five Keys to Leading Transformational Change in Primary Care

Lessons learned from a Harvard Medical School intervention to strengthen primary care delivery that emphasized teamwork, reflection, and leadership engagement.

Fleisher03_pullquote Physicians-in-Training - An Untapped Resource for Health Care Innovation

Leadership

Physicians-in-Training: An Untapped Resource for Health Care Innovation

Five strategies that can support long-term leadership development and open opportunities for system transformation.

Why Don’t We Deliver the Unified Health We Know We Should? Rebecca Onie Talk Still Health Leads Health Equity Social Needs

Care Redesign

Why Don’t We Deliver the Health We Should?

We’ve created a health care system where asking a patient “Are you hungry?” is so far outside the boundaries of what counts as health care that we fail or forget to ask altogether.

Sample Testimonials from Fresh Eyes Action Learning Program

Leadership

Action Learning–Based Leadership Development at an Academic Medical Center

How Mayo Clinic utilized an action learning–based program to foster the leadership skills needed to navigate the changing landscape of health care.

Many Different Definitions of Stakeholder Alignment in a Health Care Organization

Leadership

Leadership Survey: Why Big Gaps in Organizational Alignment Matter

An NEJM Catalyst Insights Council survey finds that clinicians and leaders do not see eye-to-eye on many aspects of health care delivery.

Changing the Healthy Communities Conversation for Intergenerational Health - Patients as 'Pro-sumers' Not Consumers - Tyler Norris Talk Still

Care Redesign

Patients as Pro-sumers, Not Consumers

Changing the conversation from “What’s the matter with you?” to “What matters to you?”

Physician Coaching Models Interview Large Headshots - Rana Awdish Dale Glenn Ghazala Sharieff Tom Howell Namita Seth Mohta

Leadership

Physician Coaching Models: Solutions and Impediments

A group of care experience leaders from across the United States discuss innovative physician coaching models at their respective organizations.

University of Utah Family Medicine Residency Program Value Improvement Projects - Practice-Based Learning and Improvement PBLI Milestones Score by Year of Residency

Leadership

How the University of Utah Prepares Family Medicine Residents to Lead Value Improvement Efforts

A rigorous 3-year program helps physicians focus on improvement through interprofessional collaboration.

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