Examples from inside and outside health care on changing the environment so that if people take no action at all, the right thing — the healthy thing — still happens.
Design thinking uses designers’ sensibility and methods, such as collective idea generation, rapid prototyping, and continuous testing, to match people’s needs with what is technologically feasible, provide customer value, and is a viable organizational strategy.
Talk by Sara Bleich
A look at environment changes that could help reduce the obesity epidemic in the United States.
Talk by Peter Ubel
When should clinicians and health systems promote hard work to achieve health versus looking for ways that could make healthy behaviors easier?
Seven ways to lower barriers to behavior change and make it easier to achieve better health.
Article by Ioulia Kachirskaia, Kedar S. Mate & Estee Neuwirth
Kaiser Permanente’s initiatives with combining HCD and PI point to the potential to improve the health care experience and outcomes of patients and providers.
Insights Report by Sandra Gittlen
NEJM Catalyst Insights Council members agree that design thinking is useful, but leadership buy-in and understanding of how to implement it may create barriers.
Case Study by Daphne S. Leger
An ophthalmology provider with facilities in the greater Mexico City area is using Human-Centered Design to improve both the patient and staff experience.
Article by Rich Joseph
Hospitals must provide wholesome food, sound sleeping conditions, and human connection to promote healing and wellness.
Health care leaders and frontline clinicians are eager to embrace design thinking. Yet its principles are not widely applied.