Humanizing the Annual Physician Performance Review
Article by Lynne C. Fiscus & Sarah E. Smithson
Transforming the review process from a punitive, deflating experience to a valuable one that strengthens the relationship between physician and organization.
Leadership Survey: Leadership Skills Are Teachable and Vital
Insights Report by Gary S. Kaplan & Stephen Swensen
Leadership is teachable, and leadership development and training are important, according to our survey on the topic. Yet the same survey reveals that more than half of respondents think their organizations’ efforts to develop and train leaders are lacking in quality and time commitment.
Careful and Kind Care Requires Unhurried Conversations
Article by Victor Montori, Ian G. Hargraves, Maggie Breslin, Kevin Shaw, Lisdamys Morera, Megan Branda & Victor Montori
Health care providers must have time to know their patients in “high definition” to best meet their needs.
From the Commonwealth to Obamacare: Reflections on 10+ Years of Expanding Health Insurance Coverage
Interview by Jon Kingsdale & Thomas H. Lee
The former Executive Director of the Commonwealth Health Insurance Connector — a model for the Affordable Care Act and other state marketplaces — reflects on what worked, what didn’t, and what could be done differently in both Massachusetts and at the federal level.
“Putting All the Pieces Back”: Lessons from a Health Care–Led Jail Reentry Pilot
Case Study by Dawn Wiest & Teagan Kuruna
The Camden Coalition’s jail-based reentry program illuminated the necessity and challenges of engaging people with complex health and social needs and helping to transform the systems that serve them.
Real-World Advice for Generating Real-World Evidence
Article by Kenneth Sands, Richard Platt & Jonathan Perlin
If envisioned and implemented properly, a partnership between clinical delivery systems and clinical research programs can get us closer to the goal of achieving learning within the care continuum and discovering evidence that is available when it is needed.
Leadership Survey: Why Clinicians Are Not Engaged, and What Leaders Must Do About It
Insights Report by Dave A. Chokshi & Stephen Swensen
Clinician engagement is vital for improving clinical quality and patient satisfaction, as well as the job satisfaction of clinicians themselves. Yet nearly half of health care organizations are not very effective or not at all effective at clinician engagement.
Defending the Term “Burnout”: A Useful Tool in the Quest to Ease Clinician Suffering
Article by Susannah Rowe, Miriam T. Stewart, Heather Farley & Daniel Marchalik
Health care leaders must take a preemptive approach to clinician well-being that is supported by all stakeholders and prioritized on an equal footing with essential clinical and financial measures.
Success in a Hospital-Integrated Accountable Care Organization
Case Study by Paul N. Casale, Jonathan Gordon, Michael G. Stewart, George A. Cioffi, David Alge & Emme Deland
How NewYork Quality Care achieved shared savings — by strengthening collaboration, enhancing care management with telehealth, and transparently sharing performance data.
How a State Advances Whole-Person Health Care
Article by Teresa Miller
Pennsylvania addresses social determinants of health by bringing together managed care and social services organizations to expand access to vital resources.
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