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“Humanware” vs. Software
Interview by Amy Merlino & Thomas H. Lee
Will those who recall the lost art of paper prescriptions contribute, or gracefully bow out, to technology?
The Importance of Leadership to Organizational Success
Article by Charanjit S. Rihal
Effective leadership is built on a solid foundation consisting of a clear mission, a vision for the future, a specific strategy, and a culture conducive to success.
Is Improvement a Matter of Urgency?
Article by Mary Jane Kornacki
The desire to minimize bad news is why so many change efforts lurch from start. But urgency means results are needed, not just activity.
Leadership Pearls: Small Nuances Are Powerful Drivers
Interview by Namita Seth Mohta & James Stoller
There’s a difference between leaders who are physicians, and physicians who happen to lead. So what is it, and how do we find it?
Four Ingredients for Engaging Physicians in a Network Setting
Article by Jeffrey I. Lasker
A former physician network leader offers tips on building an environment conducive to change.
How Do You Identify and Develop Talent?
Interview by Christopher M. O'Connor & Tariq Ahmad
A young leader in cardiology interviews his former mentor, Christopher O’Connor, on what it means to be a good leader in medicine.
Coming from the Outside and Driving Change
Interview by Marc Harrison & Thomas H. Lee
Intermountain Healthcare’s CEO says it’s about connecting with what communities believe in.
Building a Better Physician Compensation and Performance Model
Case Study by Seth Wolk & Doug Apple
Spectrum Health Medical Group designed a physician compensation model that not only rewarded physicians for providing consistent high-quality patient care, but also motivated them to do so.
Becoming an Employer of Choice
Article by Carrie Owen Plietz
How WellStar Health System reached a 97th percentile employee engagement score by prioritizing trust and retention.
Physician-Led Coaching to Improve Patient Experience Scores
Article by Ghazala Sharieff
The value of physician-to-physician communication and feedback cannot be overemphasized.
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