NEJM Catalyst Insights Council members feel that culture change at their organizations is heading in the right direction, but differ on who it should come from, and reveal too much balance between emphasis on bottom line and emphasis on patient care.
Although three-quarters of Insights Council survey respondents say culture change is a high or moderate priority at their organizations, survey results show a lot of work on organizational culture remains to be done.
Insights Report by
NEJM Catalyst & University of Utah Health
An independent NEJM Catalyst report sponsored by University of Utah Health on barriers to achieving an excellent patient experience.
NEJM Catalyst Insights Council members say that while transparency might be necessary, we have to change the way care is delivered.
Efforts to mitigate rising health care costs have left most industry participants — patients, providers, and payers alike — frustrated at the lack of progress. While there is plenty of blame to go around, a significant open question remains: how responsible are patients for reducing costs?
NEJM Catalyst Insights Council members discuss how data and analytics are being used at their organizations, both now and with the future in mind.
Both parties involved in a consumer-facing transaction have access to important information about the product or service — but this isn’t the case with health care.
Data and analytics are a key means for clinicians, clinical leaders, and executives to transform health care delivery. Yet health care organizations have work to do in getting measures right and much to learn about effective use of data, according to our most recent Insights Council survey.
The consumerization of health care continues to reshape the way that patients engage with providers and experience care. Most providers see this fundamental change in the health care model as a necessary response to changing patient demands, and have embraced the need to learn from other industries.
Though NEJM Catalyst Insights Council members acknowledge a lack of advancement opportunities for nurse leaders, two-thirds of their organizations have a nurse leader career path.