Health care organizations can take cues from consumer-facing companies like Airbnb to creatively insert convenience and surprise into patient encounters.
Practical insights, based on experience, from the experts’ point of view on what’s working in their own organizations and beyond.
Article by Kenneth Sands, Richard Platt & Jonathan Perlin
If envisioned and implemented properly, a partnership between clinical delivery systems and clinical research programs can get us closer to the goal of achieving learning within the care continuum and discovering evidence that is available when it is needed.
Article by Reshma Gupta, Jordan Harmon & Patrick H. Conway
To create meaningful point-of-care guidance so that patients can make informed medical and financial decisions, health system leaders and policymakers can develop interventions to address four major components of a proposed patient affordability scale.
Article by Elena Fagotto, Victòria Alsina Burgués & Archon Fung
Health information initiatives will succeed only if they focus on patients’ motivation to engage and reflect the type of engagement they seek.
Article by Karl Y. Bilimoria, John D. Birkmeyer, Helen Burstin, Justin B. Dimick, Karen E. Joynt Maddox, Allison R. Dahlke, John Oliver DeLancey & Peter J. Pronovost
Some promising innovation is taking place among organizations that rate hospital performance, but major systemic change is needed in the field to ensure access to meaningful comparisons through better data and relevant metrics, and to establish integrated oversight through robust audits and peer review.
Article by Susannah Rowe, Miriam T. Stewart, Heather Farley & Daniel Marchalik
Health care leaders must take a preemptive approach to clinician well-being that is supported by all stakeholders and prioritized on an equal footing with essential clinical and financial measures.
Article by Kathleen McKee
Integrated Practice Units (IPUs) can revolutionize the care of specialty disease conditions, and Parkinson’s disease is a good place to start.
Article by Leo Newhouse & Eli V. Gelfand
Creating specialized culturally competent programs to improve patient satisfaction and address the unique health care needs of older immigrants.
Article by Frank Opelka
The complexity associated with most surgery lends itself to the integrated practice unit structure, with its focus on the care team and value-based payment.