A Patient and Family Advisory Council (PFAC) for Quality

A Patient and Family Advisory Council for Quality: Making Its Voice Heard at Memorial Sloan Kettering Cancer Center

Though PFAC models abound, metrics on best practices are lacking. One prominent hospital may have found the answer: let those who are the experts at being patients and caregivers lead the way.

PROMS: Total Knee Replacement - Relief from Knee Pain

Implementing Patient-Reported Outcome Measures

PROMs pioneer shares what’s working in a large health system. Make it easy, make it fast, make it relevant.

Smartlists for Patients: The Next Frontier for Engagement?

Patient-centered checklists, or “Smartlists,” offer the hope of improved outcomes and value to both patients and clinicians.

new-patient-PROM-report

Shared Decision Making: Time to Get Personal

Dell Medical School’s musculoskeletal providers are using patient-reported outcome measures to create a more personalized shared decision-making process.

OpenNotes: How the Power of Knowing Can Change Health Care

The OpenNotes initiative is engaging patients through shared clinical notes. What have we learned since its debut, and how will open access continue to change the health care landscape?

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Patient Innovation — Empowering Patients, Sharing Solutions, Improving Lives

Patients and their caregivers routinely devise innovations both simple and complex to make their lives easier and sometimes even improve their health. Supporting and disseminating those innovations can help make life better for everyone.

Time Is the Biggest Challenge in Patient Engagement Design Solutions into Care Delivery, but Other Challenges Are Close Behind

Survey Snapshot: Health Care Providers on the Problems of Patient Engagement Design

Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.

More Time with Patients and Shared Decision-Making Are Most Effective Patient Engagement Initiatives

Data Graphic: The Two Most Effective Patient Engagement Initiatives

NEJM Catalyst Insights Council members say the only broadly effective approaches are time spent with patients and shared decision-making.

Adding Individual Insights to the Patient Experience Toolkit

Patient shadowing, hassle mapping, and empathy mapping create insights into the individual patient experience.

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  1. Implementing Patient-Reported Outcome Measures

  2. What If Our Care Were Designed by Patients?

  3. Better Communication Makes Better Physicians

  4. Digital Technology to Engage Patients: Ensuring Access for All

  5. Smartlists for Patients: The Next Frontier for Engagement?

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