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Articles

Practical insights, based on experience, from the experts’ point of view on what’s working in their own organizations and beyond.

Meyer01_header - Seven Challenges and Seven Potential Solutions for Large-Scale EHR Implementation

Leadership

Seven Challenges and Seven Solutions for Large-Scale EHR Implementations

Salient lessons learned over multiple electronic health record implementations.

Zuckerberg San Francisco General Hospital ZSFGH A3 thinking Personal Development Plan A3 leader standard work improvement management example board

Leadership

Changing Leadership Behavior Gets Real Results

Zuckerberg San Francisco General Hospital deployed its new leadership culture, which emphasizes staff decision-making, self-reflection, and clarity in defining problems and goals, to successfully address a crisis involving record-high patient volumes.

Esch01_pullquote patient activation

Patient Engagement

OpenNotes, Patient Narratives, and Their Transformative Effects on Patient-Centered Care

The development of standardized tools and techniques are enhancing the ability of providers to interact with patients, but true patient engagement requires a common understanding of its theoretical foundation and an open mind for including patients’ needs and beliefs — in their language — as part of each encounter.

Alaigh03_pullquote aco and bundled payment co-exist

New Marketplace

ACOs and Bundled Payments: How the Two Can and Should Coexist

The integration of primary care and specialty care physicians through adoption of both payment models will lead to synergistic value.

Pham03_pullquote payment and delivery-system reform

New Marketplace

Payment and Delivery-System Reform — The Next Phase

To truly redesign a system, one has to take a holistic approach and move multiple levers in concert, rather than fiddling with individual factors serially and hoping for a coordinated effect.

A Connected Health Data and Service Ecoystem - digital health platform convener

New Marketplace

Convening a Digitally Enabled Ecosystem to Address the Chronic Disease Burden of an Underserved Community

Disrupted by technologies, health care needs ecosystem-based solutions for integration and equitable access.

Khatri02_pullquote Connectors

Leadership

The Crucial Role of Connectors in Large Health Care Organizations

Creating a truly collaborative community involves connecting the right people at the right time and in the right places.

Health Care Quality Improvement Prioritization - Keeping the Focus on the Union of Mission and Externalities

Care Redesign

Mission and Externalities: The Imperative for Prioritization

Well-meaning providers will fail to improve the quality of care until they focus on what’s important: setting priorities and dealing with the consequences of external factors.

RumballSmith03_pullquote personalized hospital ratings

Care Redesign

Personalized Hospital Ratings — Transparency for the Internet Age

Patient user-determined weights could become a highly desirable feature of future hospital ratings.

Women of Impact Checklist - Advancing Workplace Equity

Leadership

Lead In: Women of Impact in Health Care on Advancing Equity in the Workplace

Raising the standards of equity and wellness in our workplaces so we effectively advance health for the populations we serve.

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