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Articles

Practical insights, based on experience, from the experts’ point of view on what’s working in their own organizations and beyond.

Leadership

Wanted: Talented, Energetic, Creative People to Work on Difficult, Boring Problems. No Perks.

Let’s admit the inconvenient, boring truth.

Leadership

Physician Coaching: Clinicians Helping Clinicians on the Things That Matter Most

A physician coach reflects on who gets better, what works, and how to create a learning culture.

Relative Health Care System Performance and Spending in 11 High-Income Countries

Care Redesign

From Last to First — Could the U.S. Health Care System Become the Best in the World?

The United States could achieve the best-performing health care system in the world by undertaking coordinated efforts that address four challenges.

Brent James Health Care Leaders Talk Still: Clinical Infrastructure Eats Culture for Lunch

Leadership

Infrastructure Eats Culture for Lunch

The infrastructure that leaders create lasts far longer, and with farther reaching implications, than anything else they do.

Hawaii Pacific Health Physician Checklist: Creating a Healing Experience

Patient Engagement

Transforming the Patient Experience Through the Power of Ritual

Ritual is in fact a primitive checklist: a series of steps that create safety and trust between client and caregiver.

Care Redesign

Addressing the Prescription Opioid Crisis: Advancing Provider Education and Collaborating with All Stakeholders

Providers have a large role to play in tackling the opioid overdose epidemic, but they can’t go it alone.

Gary Kaplan Health Care Leadership Talk Still: We Change or We Die

Leadership

“We Change, or We Die”

Nothing is more important than how we can get better every single day to better serve our patients, says the CEO of Virginia Mason Health System.

Patient Engagement

Empowering Patients Empowers Providers

Why should it be surprising and novel that patient-reported outcomes have such power?

Collaboration Between Doctors and Computers - Machine Learning

Care Redesign

Lost in Thought — The Limits of the Human Mind and the Future of Medicine

It’s ironic that just when clinicians feel that there’s no time in their daily routines for thinking, the need for deep thinking is more urgent than ever.

Leadership

Physicians Are Facing a Crisis

The CEO of Atrius Health offers suggestions on how to make sure young physicians — who will be caring for us when we’re older — battle burnout.

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