Thought Leader, Patient Engagement

Toyin Ajayi, MD, MPhil

Chief Health Officer
Cityblock Health


Toyin Ajayi, MD, MPhil, is Chief Health Officer at Cityblock Health, a New York–based health and social services company focused on providing integrated health and social care for low-income urban populations with complex health and social needs. 

Prior to this, Dr. Ajayi served as Chief Medical Officer at Commonwealth Care Alliance (CCA), a Massachusetts nonprofit health plan and integrated care delivery system created to provide high-quality care to people with complex health needs. In this role, she directed clinical programs and oversaw clinical care delivery, care management, and clinical operations. 

Dr. Ajayi is a board-certified family physician and maintains an active clinical practice. Prior to joining CCA in 2013, Dr. Ajayi was an attending physician at Boston Medical Center’s Department of Family Medicine, where she was awarded the Department’s Faculty Teaching Award in 2013, and a clinical instructor at Boston University’s School of Public Health.

Dr. Ajayi received her undergraduate degree from Stanford University; an MPhil from the University of Cambridge; and her medical degree, with Distinction in Clinical Practice, from King’s College London School of Medicine.

A Business Case for Health Equity Panel Clip Still

Care Redesign

A Business Case for Health Equity

Making the assessment of nonmedical social needs and referral to those needs a standard of care so that it becomes part of the quality equation of an organization, just like any other quality or safety standard.

Depolarizing the Social Determinants of Health - Healthy Communities Shared Nomenclature Panel Clip Still

Care Redesign

Depolarizing the Social Determinants of Health

How do we align on a shared set of nomenclature and articulate a broad coalition around what health actually means?

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Care Redesign

Shifting the Conversation to Whole-Person Health

If we can’t articulate where we should be in 10 years, we won’t achieve our goals.

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Patient Engagement

Connectedness Drives Outcomes

How can patients choose their health care team if they don’t know who to trust?

Toyin Ajayi Panel Clip Still: Physician Vulnerability

Patient Engagement

Physician Vulnerability: What’s in It for Me?

It’s about having a system and team in place that allows physicians to act on the information patients provide.

Patient Engagement

Walking with Our Patients in the Community

Mobile integrated health, a disruptive home-based delivery model, repurposes existing resources and addresses critical care gaps for high-risk, high-cost populations.

Ajayi02_panel_clip_still: How Do You Measure Patient Trust in Health Care?

Patient Engagement

How Do You Measure Trust?

Creating an environment that engenders trust is critical, but is it measurable?

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

Patient Engagement

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Patient Engagement

Evaluating Complex Care Programs: Is It a Zero-Sum Game?

Policymakers see programs for complex patient populations as a way to bend the health care cost curve, but are reduced health care utilization and costs the right measures of success?

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

Patient Engagement

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

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