Thought Leader, Patient Engagement

Kathryn I. Pollak, PhD

Social Psychologist, Population Health Sciences Professor, and Co-Leader
Duke University; Cancer Control and Population Sciences, Duke Cancer Institute

Dr. Pollak is a social psychologist and Professor in Population Health Sciences. She also is the Co-Leader of Cancer Control and Population Sciences, one of eight programs in the Duke Cancer Institute. She has been developing behavioral interventions for 19 years, mostly to promote smoking cessation, increase exercise, and improve nutrition with many populations, including cancer survivors. She has studied clinician-patient communication for the past 13 years and serves as a Communication Coach in which she has taught clinicians directly for the past 5 years.

Percent in Highest Bracket in Patient Satisfaction Scores - Pre-Post Arm Differences for Hospitalists - Duke Coaching Communication Skills Study


Coach, Don’t Just Teach

The effect of one-on-one communication coaching on clinicians’ communication skills and patients’ satisfaction.

The Importance of Patience with a Patient Panel Clip Still Victor Montori Kathryn Pollak

Patient Engagement

The Importance of Patience with Patients

How do clinicians work with patients who won’t follow their recommendations?

Leveling the Clinician-Patient Playing Field Panel Clip Still

Patient Engagement

Leveling the Clinician-Patient Playing Field

Concrete examples of leveling the playing field between clinicians and patients to enable shared decision-making.

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