Dr. Pollak is a social psychologist and Professor in Population Health Sciences. She also is the Co-Leader of Cancer Control and Population Sciences, one of eight programs in the Duke Cancer Institute. She has been developing behavioral interventions for 19 years, mostly to promote smoking cessation, increase exercise, and improve nutrition with many populations, including cancer survivors. She has studied clinician-patient communication for the past 13 years and serves as a Communication Coach in which she has taught clinicians directly for the past 5 years.
Article by Kathryn I. Pollak, Xiaomei Gao & Laura P. Svetkey
The effect of one-on-one communication coaching on clinicians’ communication skills and patients’ satisfaction.
How do clinicians work with patients who won’t follow their recommendations?