Thought Leader, Leadership

Akram Boutros, MD, FACHE

President and Chief Executive Officer
The MetroHealth System


Since 2013, Dr. Akram Boutros has piloted an unprecedented transformation of Cuyahoga County’s public health care system.

Under his leadership, MetroHealth has expanded the number of locations from which it offers health care from 19 to more than 50. It has helped improve the economic health of the community by hiring more than 700 additional employees and completed several landmark buildings, including expansion of the Critical Care Pavilion. Revenues have increased from $783 million to $934 revenues, and operating income has grown from $10.3 million in 2012 to $29.8 million in 2015.

A highly visible executive, he cultivates personal relationships throughout the hospital system and the community, along with a climate of personal excellence for everyone he works with.

At MetroHealth Dr. Boutros is focused on a clinical, operational, and structural transformation to ensure that MetroHealth delivers 21st century health care. He sees collaboration with other health systems, organizations, and local residents as a key driver in fulfilling MetroHealth’s mission of “leading the way to a healthier community.”

Dr. Boutros is an internist with a 25-year record of successful hospital leadership at academic medical centers, community hospitals, and specialty hospitals. A graduate of Harvard Business School’s Advanced Management Program, he has led organizations through strategic repositioning, operational redesign, clinical and physician integration, and population health and risk-contracting efforts.

His community service includes chairing the American Heart Association 2015 Cleveland  Heart Ball, the most successful in the city’s history, and serving on the boards of:

  • United Way of Greater Cleveland
  • The Greater Cleveland Partnership
  • The Cuyahoga Community College Foundation
  • The Cleveland Ballet
  • Center for Economic Inclusion

His awards include being named:

  • The American Red Cross 2016 Community Leader
  • One of the 100 Physician Leaders of Health Systems by Becker’s Hospital Review
  • EY 2015 Entrepreneur of the Year for Community Impact in Northeast Ohio
  • A 2015 nominee for Modern Healthcare’s 100 Most Influential People in Healthcare
  • One of Northeast Ohio’s Power 150 by Crain’s Cleveland Business
  • To Inside Business Magazine’s Power 100 list
Eddie Greene04 Panel Clip Still: Financial Stewardship - Managing for Population Health or Volume, Not Both

Leadership I

Manage for Population Health or Volume — Not Both

If you’re doing the right thing to transform care delivery, your organization can bear the cost.

Eddie Greene Panel Clip Still: You Can't Over-Communicate When Leading Teams

Leadership I

You Can’t Over-Communicate

People don't often listen to what you say. But they hear what you do.

Boutros and Lee Panel Clip Still: Patient-Centered Approach to Leadership

Leadership I

“The Needs of the Patient Come First”

But first, it may help to know you’re doing a good job.

Eddie Greene Panel Clip Still: Leadership Defined

Leadership I

Leadership Defined

Success for the long game relies on promoting a culture of change and tapping into resources from the next generation.

Vivian Lee and Akram Boutros Panel Clip Still: The Full Picture on Patient Satisfaction Scores

Leadership I

The Full Picture on Patient Satisfaction Scores

Implementing transparency is a gradual, sometimes rocky process, but in the end it can improve providers’ care.

Akram Boutros Talk Still: Leadership as Love

Leadership I

What’s Love Got to Do with Leadership? Everything.

Leadership as love is money in the bank and goodwill you can count on.

Leadership Panel Clip Still: Measuring the Intangible - Teams and Teamwork

Leadership I

Measuring the Intangible: Teams and Teamwork

How can we measure the success of teams and teamwork?

Akram Boutros Failing Effectively Clip Still

Leadership I

Failing Small, Fast, and Forward

Failing can be productive, if you do it effectively.

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