NEJM Catalyst Insights Report: Mental and Behavioral Health Services Inadequate to Meet Patient Population Needs

News · February 20, 2018

NEJM Catalyst


WALTHAM, MASSACHUSETTS – February 16, 2018 – Keeping mental and behavioral health services apart from physical health services is not working, according to results from the latest NEJM Catalyst Insights Council Report on “Mental and Behavioral Health Integration into Care Delivery.” Just over half of survey respondents call their organizations’ mental and behavioral services “not very adequate” or “not at all adequate” to meet the needs of the patient population.

NEJM Catalyst Insights Reports are based on surveys of the NEJM Catalyst Insights Council, a qualified group of U.S. executives, clinical leaders, and clinicians at organizations directly involved in health care delivery. They focus on four key areas: Care Redesign, Leadership, Patient Engagement, and the New Marketplace.

In the U.S., historically we have separated out mental and behavioral illnesses from physical illness. “What we are learning, at a high cost, is that having two separate and unequal systems of care results in suboptimal treatment of patients,” says Amy Compton-Phillips, MD, Executive Vice President and Chief Clinical Officer for Providence St. Joseph Health and Theme Leader for NEJM Catalyst’s Care Redesign sector.

The predominate mental and behavioral health services provided at organizations today are basic screening (77%), psychiatric medication (66%), and psychological counseling (62%). Addiction and dependence is seen as the most pressing cause of mental and behavioral issues, according to 72% of respondents, with depression (59%) and adverse social circumstances (39%) rounding out the top three.

Respondents say absent or inadequate insurance coverage, fragmentation of care, and lack of access to specialty care rank about equal as the most pressing barriers to delivering mental and behavioral health services.

For more on the NEJM Catalyst Insights Report on Care Redesign, visit: An index of all NEJM Catalyst Insights Reports can be found here:


About NEJM Catalyst

NEJM Catalyst offers a combination of multimedia content, web events, expert panels, and new research. NEJM Catalyst connects health care executives, clinical leaders, and clinicians with practical approaches and actionable steps to implement changes in their organizations that improve the value of health care delivery and patient care.

About NEJM Group
NEJM Group creates high-quality medical resources for research, learning, practice, and professional development. Designed to meet the demand for essential medical knowledge and innovation among academic researchers and teachers, physicians, clinicians, executives, and others in health care, NEJM Group products include the New England Journal of Medicine, NEJM Journal Watch, NEJM Knowledge+, and NEJM Catalyst. NEJM Group is a division of the Massachusetts Medical Society. For more information visit


Bridget Briddon, 781-434- 7451



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