When it comes to improving patient experience for primary care appointments, we have to flip our thinking.
High-fidelity emotional relationships on the other end of an Internet connection are the way of health care’s future.
Talk by Sean Duffy
Good patient engagement design reduces anxiety.
How Arkansas Medicaid is changing people’s attitudes about how to deliver care and to make a sustainable health care system.
We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.
Talk by Toyin Ajayi
How do we align our goals for patient engagement with even the most complex, difficult patients?
In health care, we deliver very little quality when defined by a metric that matters most to patients.
Talk by Stacey Chang
The success of the Toyota Prius can teach us a lot about how to positively engage patients.
Imagine an alternative world where we could prevent patients at elevated risk from ever having a heart attack.