Patient Engagement
Clip
No Time to Train Patients in Behavior Change? (02:24)

Physicians may not have enough time in their encounters with patients to work on behavior change training, but this role can be taken on by other health care professionals. Clinicians can flag the problem and send their patients elsewhere for treatment, notes Wendy Wood. Psychologists, for example, are well positioned to provide behavior change strategies. Another option is community-based group support, which David Kirchhoff says is both efficacious and cost effective. “The notion of partnership between the PCP and community-based model is an incredibly viable one that needs to be pushed a lot harder.”

Though it is hardly cost effective for a doctor to spend hours counseling patients about their health behavior when other can do the job equally well and at lower cost, the clinician does still play a critical role, says Patient Engagement Lead Advisor Kevin Volpp. Clinicians need to recognize that there’s a problem, determine how to initiate the appropriate treatment and by whom, and help the patient understand why it’s important that they prioritize this behavior change.

From the NEJM Catalyst event Patient Engagement: Behavioral Strategies for Better Health at the University of Pennsylvania, February 25, 2016.

More From Patient Engagement

Using a “Nursing Bundle” to Achieve Consistent Patient Experiences Across a Multi-Hospital System

How Geisinger addressed inconsistent patient experience by creating a nursing bundle that helped make patients’ experiences more consistent.

Consumer Engagement: New Tools and Capabilities for Health System Marketing

Novant Health is using research and data analytics to identify and engage new consumers, develop more relevant products and services, and support its mission and brand promise.

Engaging Patients to Optimize Medication Adherence

Medication adherence is a significant public health challenge. As each patient is unique, it is critical for health care systems and providers to better characterize and meet individual patient needs at each stage along the way in order to improve medication adherence and ultimately improve patient well-being.

Shared Decision-Making for Good Clinical Care: Better, but Not Easier

Active patient involvement and patient autonomy can be burdensome to patients, especially when they are faced with serious illness. The primary goal of shared decision-making is not autonomy, but good care that fits patients’ lives.

The Patient as Consumer and the Measurement of Bedside Manner

Many physicians do not believe patient satisfaction is a legitimate pursuit. Yet they must meet consumers of health care where they are — on Internet ratings sites.

Health Care — A Final Frontier for Design

Design must move beyond narrow projects and encompass complex systems.

Halpern02_clip_still: A/B Testing Health Behavior Interventions

A/B Testing Health Behavior

Health care can’t implement changes overnight like Silicon Valley, but we can still learn from their version of treatment and control.

Social Interventions Can Lower Costs and Improve Outcomes

We can better serve our under-resourced patients by helping them access treatments and social interventions we already know to be effective.

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Why Real-World Results Are So Challenging for Digital Health

User engagement outside of clinical trials is the critical factor.

Connect

A weekly email newsletter featuring the latest actionable ideas and practical innovations from NEJM Catalyst.

Learn More »

Topics

Health Care Providers Must Act Now…

Combatting the opioid crisis goes beyond changing prescribing practices.

Patient Incentives

43 Articles

A/B Testing Health Behavior

Health care can’t implement changes overnight like Silicon Valley, but we can still learn from…

Protecting the Tired, the Poor, the…

After President Trump’s executive order banning refugees, the United States is no longer a bright…

Insights Council

Have a voice. Join other health care leaders effecting change, shaping tomorrow.

Apply Now