Efforts to improve the overall value of care need to better manage the trajectory of those with chronic illness.
Creating an environment that engenders trust is critical, but is it measurable?
When it comes to improving patient experience for primary care appointments, we have to flip our thinking.
High-fidelity emotional relationships on the other end of an Internet connection are the way of health care’s future.
Talk by Sean Duffy
Good patient engagement design reduces anxiety.
How Arkansas Medicaid is changing people’s attitudes about how to deliver care and to make a sustainable health care system.
We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.
Talk by Toyin Ajayi
How do we align our goals for patient engagement with even the most complex, difficult patients?
In health care, we deliver very little quality when defined by a metric that matters most to patients.