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Quality Management

We know the keys to efficient care are cost and quality. But how can we measure quality improvement in healthcare? Effective quality management in healthcare organizations will make the difference between success and failure.

Leadership
Physicians Leading | Leading Physicians

The Real Danger of Increasing Resident Work Hours

The debate on work hours is just as unimaginative as it is outmoded.

Leadership
Physicians Leading | Leading Physicians

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Leadership
Physicians Leading | Leading Physicians

New Physicians Will Need Business School Skills

Medical and business schools should jointly create a fourth-year rotation.

Leadership
Physicians Leading | Leading Physicians

Blazing a Path Forward: A New Education-Delivery Model to Enhance Quality and Safety in Health Care

The Harvard Medical School Safety, Quality, Informatics and Leadership (SQIL) program, featuring a blended learning format involving an international, multidisciplinary student body, is an ambitious first step toward the creation of a dedicated network of skilled leaders who can help lead the transformation of health care systems globally.

Leadership
Physicians Leading | Leading Physicians

Lessons in Leadership: Nick Restrepo

What difference can one individual make? Plenty. Two doctor leaders discuss the impact one colleague’s bequest — earmarked for physician development — has had on their institution’s quality and safety program.

Leadership
Physicians Leading | Leading Physicians

Lessons in Leadership: Michael Shabot

Multi-hospital Memorial Hermann Health System’s CMO married the system’s demonstrated operational excellence with an audacious quality and safety agenda.

Leadership
Physicians Leading | Leading Physicians

Lessons in Leadership: Gary Kaplan

A successful physician executive recalls two pivotal moments in his organization’s transformation.

Patient Engagement
Technology to Empower Patients

If We Can See the Outcome, We Can Change the Outcome

How Penn Medicine’s Chief Innovation Officer parlayed success at one of the nation’s biggest software companies into meaningful outcomes for health care.

Leadership 2016

Reading List: Rushika Fernandopulle

NEJM Catalyst Thought Leader Rushika Fernandopulle weighs in on the most influential and inspiring texts of his career.

New Marketplace
New Risk, New Business Models

Provider Rating Systems Can and Should Be Better

Which is better: to pretend we know little when in fact we know much, or to pretend we know much when in fact we know little?

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