NEJM Catalyst Thought Leader Rushika Fernandopulle weighs in on the most influential and inspiring texts of his career.
We know the keys to efficient care are cost and quality. But how can we measure quality improvement in healthcare? Effective quality management in healthcare organizations will make the difference between success and failure.
Article by Karen E. Joynt
Which is better: to pretend we know little when in fact we know much, or to pretend we know much when in fact we know little?
In health care, we deliver very little quality when defined by a metric that matters most to patients.
Blog Post by Chris DeRienzo
Leaders prove their worth during times of uncertainty.
NEJM Catalyst Thought Leaders weigh in on the most influential and inspiring texts of their careers.
A Patient and Family Advisory Council for Quality: Making Its Voice Heard at Memorial Sloan Kettering Cancer Center
Article by Kate Niehaus, Caryn Epstein, Larissa Temple & Kent Sepkowitz
Though PFAC models abound, metrics on best practices are lacking. One prominent hospital may have found the answer: let those who are the experts at being patients and caregivers lead the way.
How Cincinnati Children’s Hospital Medical Center built a culture focused on broad-based change that is transformational for children and their families.
Article by Margot Hartmann & Jason Graziadei
How one of the smallest hospitals in Massachusetts addresses the needs of its unique population.
Article by William E. Todd, Alyson Phillips, David C. Collins & Jenny Tsao
Achieving the mission of Navy Medicine to “keep the Navy and Marine Corps family ready, healthy, and on the job” requires rethinking current health care delivery models.
Many physicians do not believe patient satisfaction is a legitimate pursuit. Yet they must meet consumers of health care where they are — on Internet ratings sites.