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Patient-Centered Care

Providing excellent patient care will drive the success of each organization. Listening to the needs of each patient advocate and adapting policy will yield optimal patient care. How can organizations best balance patient-centered care with the business bottom line?

Stacey Chang and Sean Duffy Panel Clip Still: All Health Care Interventions Fail

Patient Engagement

All Health Care Interventions Fail

High-fidelity emotional relationships on the other end of an Internet connection are the way of health care’s future.

Patient Engagement

Can Health Care Be “Built to Order?” — Making the Shift Toward Customized Care

Applying the logic of mass customization to health care can yield substantial payoffs.

Leadership

Reading List: Rushika Fernandopulle

NEJM Catalyst Thought Leader Rushika Fernandopulle weighs in on the most influential and inspiring texts of his career.

Leadership

Board Review and the Middle-Aged Doctor

Taking the boards as a middle-aged doctor offers a renewed perspective on one’s practice.

Sean Duffy Talk Still: An Ether Dome Moment for Behavioral Medicine

Patient Engagement

Behavioral Medicine’s Ether Dome Moment

Good patient engagement design reduces anxiety.

Patient Engagement

Digital Technology to Engage Patients: Ensuring Access for All

To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.

Michele Heisler Talk Still: The Power of Social Connectedness and Peer Support Programs

Patient Engagement

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.

Patient Engagement

Survey Snapshot: Health Care Providers on the Problems of Patient Engagement Design

Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

Patient Engagement

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Patient Engagement

Data Graphic: CMOs and Staff Physicians Lead Patient Engagement Efforts

Survey respondents say CMOs and staff physicians head patient engagement efforts within health care organizations, but it’s important to note who does the ranking.

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