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Patient-Centered Care

Providing excellent patient care will drive the success of each organization. Listening to the needs of each patient advocate and adapting policy will yield optimal patient care. How can organizations best balance patient-centered care with the business bottom line?

Patient Engagement
Technology to Empower Patients

Patient-Reported Outcomes — Are They Living Up to Their Potential?

The patient’s voice can be at the forefront of health care delivery.

Toyin Ajayi Panel Clip Still: Physician Vulnerability

Patient Engagement

Physician Vulnerability: What’s in It for Me?

It’s about having a system and team in place that allows physicians to act on the information patients provide.

Leadership
Physicians Leading | Leading Physicians

The Critical Window of Medical School: Learning to See People Before the Disease

How a classic experiment could shape the future of medical education.

Stephen Swensen08 talk clip still: Care Designed by Patients - Three Wishes

Leadership
Physicians Leading | Leading Physicians

What If Our Care Were Designed by Patients?

Patients have only three wishes when it comes to how they want to be cared for, and they’re not as complicated as you might think.

Leadership

Reading List: Victor Montori

Mayo Clinic Professor of Medicine Victor Montori shares key papers that have shaped his thinking and his research team's work in evidence-based medicine, minimally disruptive medicine, and shared decision-making.

Leadership
Physicians Leading | Leading Physicians

Leadership Survey: Physicians Come First in Achieving Change

The first NEJM Catalyst Insights Council survey on Leadership examines the drivers of change in health care delivery, and what leaders must do to prepare their organizations.

Leadership
Physicians Leading | Leading Physicians

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Patient Engagement

Patient Satisfaction in Anesthesiology Matters

A good patient experience is part of a successful anesthetic.

Patient Engagement
Technology to Empower Patients

Walking with Our Patients in the Community

Mobile integrated health, a disruptive home-based delivery model, repurposes existing resources and addresses critical care gaps for high-risk, high-cost populations.

Arnold Milstein talk still: Targeting, Tailoring, and Trimming Chronic Illness Care

Care Redesign
Relentless Reinvention

Targeting, Tailoring, and Trimming Chronic Illness Care

Efforts to improve the overall value of care need to better manage the trajectory of those with chronic illness.

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