High-fidelity emotional relationships on the other end of an Internet connection are the way of health care’s future.
Providing excellent patient care will drive the success of each organization. Listening to the needs of each patient advocate and adapting policy will yield optimal patient care. How can organizations best balance patient-centered care with the business bottom line?
Article by John R. Kimberly & Etienne Minvielle
Applying the logic of mass customization to health care can yield substantial payoffs.
NEJM Catalyst Thought Leader Rushika Fernandopulle weighs in on the most influential and inspiring texts of his career.
Article by Anna B. Reisman
Taking the boards as a middle-aged doctor offers a renewed perspective on one’s practice.
Talk by Sean Duffy
Good patient engagement design reduces anxiety.
Article by Carol J. Peden & Leslie A. Saxon
To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.
We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.
Insights Report by Sandra Gittlen
Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.
Talk by Toyin Ajayi
How do we align our goals for patient engagement with even the most complex, difficult patients?
Blog Post by NEJM Catalyst
Survey respondents say CMOs and staff physicians head patient engagement efforts within health care organizations, but it’s important to note who does the ranking.