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Leading Transformation

Health leaders are constantly striving for better healthcare management. Through organizational development and leadership, some health care delivery organizations are making important changes large and small. What separates them from the pack?

Sachin Jain 04 talk still: How CareMore Embraced Medicaid

New Marketplace
New Risk, New Business Models

How CareMore Embraced Medicaid

There isn’t a population of patients who needs a culture of caring more than those on Medicaid.

Patient Engagement

Health Care — A Final Frontier for Design

Design must move beyond narrow projects and encompass complex systems.

Leadership

Lessons in Leadership: Nick Restrepo

What difference can one individual make? Plenty. Two doctor leaders discuss the impact one colleague’s bequest — earmarked for physician development — has had on their institution’s quality and safety program.

Care Redesign
Relentless Reinvention

Can We Achieve Scale in Innovation?

Innovation and scale are inextricably tied to the future success and sustainability of health care providers.

New Marketplace
New Risk, New Business Models

Going Dutch: Using Social Capital in Health Care

There is no reason that the opportunities created by social capital cannot be realized in other countries.

Care Redesign
Relentless Reinvention

Measures Only Get Better When You Use Them

Optimism, innovation, and how the two go together.

Leadership

Lessons in Leadership: James Reinertsen

A former hospital system CEO reflects on the challenge of getting individual hospitals to function as a true system.

Leadership

Lessons in Leadership: Michael Shabot

Multi-hospital Memorial Hermann Health System’s CMO married the system’s demonstrated operational excellence with an audacious quality and safety agenda.

Patient Engagement

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Scott Weingarten Talk Still: Decision Support: The Self-Driving Cars of Health Care

Care Redesign
Relentless Reinvention

The Self-Driving Cars of Health Care

Decision support is transforming the way we drive a car. Why shouldn’t it also transform the way we care for patients?

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