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Leading Teams

Quality healthcare leadership is needed now more than ever. What are healthcare leaders and teams doing to generate synergy in a time of change?


Lessons in Leadership: Nick Restrepo

What difference can one individual make? Plenty. Two doctor leaders discuss the impact one colleague’s bequest — earmarked for physician development — has had on their institution’s quality and safety program.


Lessons in Leadership: Amy Compton-Phillips

A physician executive recalls what she learned from an assessment of her leadership style early in her career and challenges as a woman leader in a traditionally male-dominated profession.


Lessons in Leadership: James Reinertsen

A former hospital system CEO reflects on the challenge of getting individual hospitals to function as a true system.


Lessons in Leadership: Michael Shabot

Multi-hospital Memorial Hermann Health System’s CMO married the system’s demonstrated operational excellence with an audacious quality and safety agenda.


Cultivating Great Teams: What Health Care Can Learn from Google

Psychological safety is the key to teamwork.


Lessons in Leadership: Joseph Pina

A U.S. Army Medical Corps Colonel reflects on leveling the status differences that both military rank and professional hierarchy confer.


Lessons in Leadership: Howard Green

A chief of service at a community hospital recalls his experience of leadership in action while in the Marine Corps.

Care Redesign
Relentless Reinvention

Solving Puzzles and Problems: Linking Biomedical Research and Improvement Science

To accelerate the translation of evidence into practice, we need to link biomedical research to improvement science. In this way, health care professionals can think like research scientists to solve puzzles and like engineers to solve problems, thereby improving patient outcomes.

Care Redesign
Relentless Reinvention

Making the Comprehensive Shared Care Plan a Reality

How private and public stakeholders must synchronize their efforts to achieve setting-agnostic coordinated care.


Lessons in Leadership: Gary Kaplan

A successful physician executive recalls two pivotal moments in his organization’s transformation.


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