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Health Information Technology

Advances in health care technology are streamlining health care delivery. Electronic medical records (EMR systems) are boosting efficiency for organizations worldwide, but not without challenges. How can we best harness evolving health information technology?

New Marketplace
New Risk, New Business Models

How NYP Used Its Innovation Stack to Launch a Telehealth Program

NewYork–Presbyterian uses a structured program for developing innovation. The first project was the development and launch of a comprehensive telehealth offering in less than a year.

Patient Engagement

Health Care — A Final Frontier for Design

Design must move beyond narrow projects and encompass complex systems.

Patient Engagement

OpenNotes: How the Power of Knowing Can Change Health Care

The OpenNotes initiative is engaging patients through shared clinical notes. What have we learned since its debut, and how will open access continue to change the health care landscape?

Patient Engagement

Why Real-World Results Are So Challenging for Digital Health

User engagement outside of clinical trials is the critical factor.

Patient Engagement

Adding Individual Insights to the Patient Experience Toolkit

Patient shadowing, hassle mapping, and empathy mapping create insights into the individual patient experience.

Leadership

Using It or Losing It? The Case for Data Scientists Inside Health Care

Health care needs to “own” its valuable data by investing in appropriate internal analytics functions — or risk ceding these data and their insights to outsiders.

Arnold Milstein Panel Clip Still: Man vs. Machine - Leveraging Artificial Intelligence in Health Care

Care Redesign
Relentless Reinvention

Man vs. Machine: Leveraging AI in Health Care

How best to use computer knowledge, instead of being overwhelmed by it.

Leadership

Engaging Community Physicians in Innovation

Many physicians are simply unaware that innovation is a process and that entrepreneurship is a discipline.

Hood02 Panel Clip Still: What's the Business Case for Promoting Wellness?

Care Redesign
Relentless Reinvention

What’s the Business Case for Promoting Wellness?

…and how do you educate people to want it?

Care Redesign
Relentless Reinvention

Improving Access to Specialist Expertise via eConsult in a Safety-Net Health System

Electronic referral system supports communication between primary care and specialty providers.

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