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Coordinated Care

Addressing the various needs of patients requires care coordination. Within an organization and along the value chain, patient care coordination can bring it all together. How can we help patients through teamwork and collaboration?

Patient Engagement

Patient Engagement Survey: How to Hardwire Engagement into Care Delivery Processes

Technology and social networks can help, but nurses and care teams remain essential, say NEJM Catalyst Insights Council members.

Patient Engagement

Improved Patient Experience through Expansion of Pediatric Outpatient Pharmacy Services

How Texas Children Hospital’s “Meds to Beds” program used outpatient pharmacy to provide discharge prescriptions and achieve a 100% “very satisfied” result from patients and their families.

Care Redesign
Relentless Reinvention

Rural Health Care: Thirty Miles at Sea — Providing Consistent Care in an Inconsistent Environment

How one of the smallest hospitals in Massachusetts addresses the needs of its unique population.

New Marketplace
New Risk, New Business Models

Focusing on High-Cost Patients — The Key to Addressing High Costs?

A focus on high-cost patients may not only fail to contain health care spending, but it may also help to entrench the status quo.

Leadership

Health Care Providers Must Act Now to Address the Prescription Opioid Crisis

Combatting the opioid crisis goes beyond changing prescribing practices.

Care Redesign
Relentless Reinvention

The Move to Value-Based Care in Navy Medicine

Achieving the mission of Navy Medicine to “keep the Navy and Marine Corps family ready, healthy, and on the job” requires rethinking current health care delivery models.

Care Redesign
Relentless Reinvention

Redesigning the Delivery of Specialty Care Within Newly Formed Hospital Networks

As the trend toward hospital mergers and consolidations continues, how can newly formed health care networks optimize their delivery of specialty care? They will need to consider a redesign of service lines that includes both centralizing and decentralizing strategies.

New Marketplace
New Risk, New Business Models

How Multi-Specialty Hubs Fill a Major Gap in the Care Continuum

Kaiser Permanente, Mid-Atlantic States identified a niche for patients seeking immediate care and found a way to reduce emergency department visits while improving patient satisfaction and quality.

New Marketplace
New Risk, New Business Models

Going Dutch: Using Social Capital in Health Care

There is no reason that the opportunities created by social capital cannot be realized in other countries.

New Marketplace
New Risk, New Business Models

How a Tertiary Care Academic Endoscopy Center Used Time-Driven, Activity-Based Costing to Improve Value

Brigham and Women’s Hospital implemented time-driven activity-based costing (TDABC) methodology to better understand the complex non-operating-room setting of the endoscopy center for the purpose of improving resource management and practice care design.

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Insights Council

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