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Dynamic, engaging, video talks with innovative ideas and best practices that frame important issues.

Sean Duffy Talk Still: An Ether Dome Moment for Behavioral Medicine

Patient Engagement

Behavioral Medicine’s Ether Dome Moment

Good patient engagement design reduces anxiety.

William Golden Talk Still: The Only Answer for a Medicaid Medical Director Is Greater Stewardship

New Marketplace
New Risk, New Business Models

The Only Answer Is Greater Stewardship

How Arkansas Medicaid is changing people’s attitudes about how to deliver care and to make a sustainable health care system.

Michele Heisler Talk Still: The Power of Social Connectedness and Peer Support Programs

Patient Engagement

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

Patient Engagement

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Nirav Shah Talk Still: Patient Time: Patient Time: Giving More of What Patients Need

Patient Engagement

Giving Patients More of What They Need: Time

In health care, we deliver very little quality when defined by a metric that matters most to patients.

Stacey Chang Talk Still: The Hidden Truth of Patient Engagement Design

Patient Engagement

The Hidden Truth of Patient Engagement

The success of the Toyota Prius can teach us a lot about how to positively engage patients.

Patient Engagement

We Can Do Better

Imagine an alternative world where we could prevent patients at elevated risk from ever having a heart attack.

Aaron Martin Talk Still: Will These Digital Health Care Innovations Truly Change Care Delivery?

Care Redesign
Relentless Reinvention

Will This Innovation Truly Change Health Care?

A former Amazon executive offers tips for achieving scale with digital innovations in health care.

Sachin Jain 04 talk still: How CareMore Embraced Medicaid

New Marketplace
New Risk, New Business Models

How CareMore Embraced Medicaid

There isn’t a population of patients who needs a culture of caring more than those on Medicaid.

Victor Montori Talk Still: The Invisible Work of the Patient

Care Redesign
Relentless Reinvention

The Invisible Work of the Patient

Clinicians need to work with patients to understand not only what’s the matter with their biology, but also what matters to their biography.


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