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Talks

Dynamic, engaging, video talks with innovative ideas and best practices that frame important issues.

Marc Harrison01_talk_still: Surviving - and Thriving - the Rapid Winds of Change in Healthcare

Leadership

Surviving — and Thriving — in Rapid Change

What can the health care industry learn from the 1914 Endurance expedition? For one thing: bring everyone home alive.

Stephen Swensen08 talk clip still: Care Designed by Patients - Three Wishes

Leadership

What If Our Care Were Designed by Patients?

Patients have only three wishes when it comes to how they want to be cared for, and they’re not as complicated as you might think.

Leemore Dafny Profit Cycle Talk Still: Rules of Business = Rules of Health Care

New Marketplace

Rules of Business = Rules of Health Care

The same rules of business apply for health care when it comes to new market opportunity.

Arnold Milstein talk still: Targeting, Tailoring, and Trimming Chronic Illness Care

Care Redesign

Targeting, Tailoring, and Trimming Chronic Illness Care

Efforts to improve the overall value of care need to better manage the trajectory of those with chronic illness.

Sean Duffy Talk Still: An Ether Dome Moment for Behavioral Medicine

Patient Engagement 2017

Behavioral Medicine’s Ether Dome Moment

Good patient engagement design reduces anxiety.

William Golden Talk Still: The Only Answer for a Medicaid Medical Director Is Greater Stewardship

New Marketplace

The Only Answer Is Greater Stewardship

How Arkansas Medicaid is changing people’s attitudes about how to deliver care and to make a sustainable health care system.

Michele Heisler Talk Still: The Power of Social Connectedness and Peer Support Programs

Patient Engagement 2017

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

Patient Engagement 2017

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Nirav Shah Talk Still: Patient Time: Patient Time: Giving More of What Patients Need

Patient Engagement 2017

Giving Patients More of What They Need: Time

In health care, we deliver very little quality when defined by a metric that matters most to patients.

Stacey Chang Talk Still: The Hidden Truth of Patient Engagement Design

Patient Engagement 2017

The Hidden Truth of Patient Engagement

The success of the Toyota Prius can teach us a lot about how to positively engage patients.

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