Can Health Care Be “Built to Order?” — Making the Shift Toward Customized Care

Applying the logic of mass customization to health care can yield substantial payoffs.

Sean Duffy Talk Still: An Ether Dome Moment for Behavioral Medicine

Behavioral Medicine’s Ether Dome Moment

Good patient engagement design reduces anxiety.

Digital Technology to Engage Patients: Ensuring Access for All

To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.

Michele Heisler Talk Still: The Power of Social Connectedness and Peer Support Programs

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.

Survey Snapshot: Health Care Providers on the Problems of Patient Engagement Design

Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Data Graphic: CMOs and Staff Physicians Lead Patient Engagement Efforts

Survey respondents say CMOs and staff physicians head patient engagement efforts within health care organizations, but it’s important to note who does the ranking.

Nirav Shah Talk Still: Patient Time: Patient Time: Giving More of What Patients Need

Giving Patients More of What They Need: Time

In health care, we deliver very little quality when defined by a metric that matters most to patients.

Data Graphic: The Two Most Effective Patient Engagement Initiatives

NEJM Catalyst Insights Council members say the only broadly effective approaches are time spent with patients and shared decision-making.

How Chronic Pain Treatment Falls Short of Patient-Centered Care

Healing the opioid epidemic requires nothing less than a comprehensive theory of patient health.

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