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Interviews

One-on-one interviews with Catalyst lead advisors and experts providing perspective on what’s working and why.

Leadership

The Danger and Opportunity of Leading a Hospital

Rising from department chair to Dean, President, and CEO: lessons from Jeff Balser.

Patient Engagement

When — and How — Can Incentives Actually Work?

Incentives can work if they’re designed a bit better.

Care Redesign
Relentless Reinvention

“Being the Best at Getting Better” — Creating a Culture of Change

How Cincinnati Children’s Hospital Medical Center built a culture focused on broad-based change that is transformational for children and their families.

Leadership

Lessons in Leadership: Nick Restrepo

What difference can one individual make? Plenty. Two doctor leaders discuss the impact one colleague’s bequest — earmarked for physician development — has had on their institution’s quality and safety program.

Leadership

Lessons in Leadership: Amy Compton-Phillips

A physician executive recalls what she learned from an assessment of her leadership style early in her career and challenges as a woman leader in a traditionally male-dominated profession.

Care Redesign
Relentless Reinvention

Measures Only Get Better When You Use Them

Optimism, innovation, and how the two go together.

Leadership

Lessons in Leadership: James Reinertsen

A former hospital system CEO reflects on the challenge of getting individual hospitals to function as a true system.

Leadership

Lessons in Leadership: Michael Shabot

Multi-hospital Memorial Hermann Health System’s CMO married the system’s demonstrated operational excellence with an audacious quality and safety agenda.

Patient Engagement 2016

Better Communication Makes Better Physicians

How Adrienne Boissy and Cleveland Clinic are focusing on physician communication — and getting results.

Leadership

Lessons in Leadership: Joseph Pina

A U.S. Army Medical Corps Colonel reflects on leveling the status differences that both military rank and professional hierarchy confer.

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