Michele Heisler Talk Still: The Power of Social Connectedness and Peer Support Programs

The Power of Social Connectedness

We often don’t consider purpose in life and social connectedness when developing health care programs — but we should.

Survey Snapshot: Health Care Providers on the Problems of Patient Engagement Design

Members of the NEJM Catalyst Insights Council say reimbursements must value providers’ time spent on patient engagement.

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Data Graphic: CMOs and Staff Physicians Lead Patient Engagement Efforts

Survey respondents say CMOs and staff physicians head patient engagement efforts within health care organizations, but it’s important to note who does the ranking.

Nirav Shah Talk Still: Patient Time: Patient Time: Giving More of What Patients Need

Giving Patients More of What They Need: Time

In health care, we deliver very little quality when defined by a metric that matters most to patients.

Data Graphic: The Two Most Effective Patient Engagement Initiatives

NEJM Catalyst Insights Council members say the only broadly effective approaches are time spent with patients and shared decision-making.

How Chronic Pain Treatment Falls Short of Patient-Centered Care

Healing the opioid epidemic requires nothing less than a comprehensive theory of patient health.

Patient Engagement versus Patient Experience

The difference between the two terms is muddled but important, says Cleveland Clinic’s Chief Experience Officer.

Stacey Chang Talk Still: The Hidden Truth of Patient Engagement Design

The Hidden Truth of Patient Engagement

The success of the Toyota Prius can teach us a lot about how to positively engage patients.

Evaluating Complex Care Programs: Is It a Zero-Sum Game?

Policymakers see programs for complex patient populations as a way to bend the health care cost curve, but are reduced health care utilization and costs the right measures of success?

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