Evaluating Complex Care Programs: Is It a Zero-Sum Game?

Policymakers see programs for complex patient populations as a way to bend the health care cost curve, but are reduced health care utilization and costs the right measures of success?

Toyin Ajayi Talk Still: The Difference Between Noncompliance and Defiance

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients?

Data Graphic: What Are Patient Technology Tools Good For?

NEJM Catalyst Insights Council members weigh on the best and worst uses for patient engagement technology tools.

Patient Engagement Survey: How to Hardwire Engagement into Care Delivery Processes

Technology and social networks can help, but nurses and care teams remain essential, say NEJM Catalyst Insights Council members.

Hardwiring Patient Engagement to Deliver Better Health

Imagine a world in which health care was not “one size fits all,” but customized for each patient individually.

Health Care — A Final Frontier for Design

Design must move beyond narrow projects and encompass complex systems.

Engineering Social Incentives for Health

It’s important to engineer social engagements that promote health, but we must also test their acceptability and effectiveness.

When — and How — Can Incentives Actually Work?

Incentives can work if they’re designed a bit better.

My Favorite Slide: When Patients Are Prevented from Engaging

If patient engagement is about action, why don’t we let them speak?

Using a “Nursing Bundle” to Achieve Consistent Patient Experiences Across a Multi-Hospital System

How Geisinger addressed inconsistent patient experience by creating a nursing bundle that helped make patients’ experiences more consistent.

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