Technology to improve patient engagement is of great interest to many people in health care, and investment is booming in “healthtech” companies. But real-world results are often challenging for digital health. What do health care providers consider the most and least appropriate uses of patient engagement technology tools? NEJM Insights Council members — comprising clinicians, clinical leaders, and health care executives — strongly favor chronic disease management and support for medication adherence, and to a lesser degree technology for fitness tracking. But on the whole, they believe that patient engagement technology is unsuitable for mental/behavioral health treatment and for risk behavior mitigation (such as apps that lock out texting while driving).
Read the original Patient Engagement Insights Report: Technology Tools Gain Support — But Cost Is a Hurdle.