Care Redesign

Data Graphic: Real-Time Communication Is Key to Improving Post-Acute Care Transitions

Blog Post · August 31, 2017

Post-acute care

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When it comes to transitions between inpatient, post-acute, and home environment settings, nearly three quarters (71%) of the NEJM Catalyst Insights Council respondents to our Care Redesign survey on “Strengthening the Post-Acute Care Coordination” believe that improved real-time communication is the biggest opportunity to improve post-acute transitions.

“Making sure that all parties understand each other’s roles is a way to achieve a decrease in readmissions,” says Edward Kersh, MD, FACC, Medical Director for Telehealth at Sutter Care at Home. “You don’t call up the cardiologist and say, ‘Your patient has gained five pounds, what should we do?’ You say, ‘Your patient gained five pounds, should we double the Lasix dose?’”

Sharing electronic medical records and exchanging data follows real-time communication as an opportunity for improving post-acute transitions.

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