Creating an environment that engenders trust is critical, but is it measurable?
Short video clips of key insights from talks and panel discussions among experts and experienced leaders.
When it comes to improving patient experience for primary care appointments, we have to flip our thinking.
High-fidelity emotional relationships on the other end of an Internet connection are the way of health care’s future.
Clip by Leemore Dafny, Rushika Fernandopulle & Jeffrey Kosowsky
Health care is local, for better or for worse.
How best to use computer knowledge, instead of being overwhelmed by it.
…and how do you educate people to want it?
Clip by Victor Montori, Aaron Martin & Molly Joel Coye
Why should we believe something that works at Mayo Clinic would work somewhere else?
Clip by Victor Montori & Molly Joel Coye
New innovations can often be yet another thing clinicians have to do on top of everything else, except when they do just the opposite.
Clip by Aaron Martin
Instead, says Aaron Martin, it’s a collection of very small industries.
We’ve got to improve the value of care. That was true before the election, is true today, and will still be true when the next election comes along.