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Cases

Examples of innovations that show successfully implemented experiments within health organizations and suggestions for how to get started at your organization.

Care Redesign
Relentless Reinvention

How We Improved Hospitalist-Patient Communication

Easy-to-use tools, honest feedback, and incentives improved patient satisfaction scores.

Leadership

ThedaCare Cardiovascular Care: Using a Compact Reboot as Fix for a Practice That Has “Merged, Not Integrated”

In any merger or acquisition, clear communication regarding mutual expectations is essential for a smooth integration. A codeveloped compact that spells out these expectations encourages greater candor, trust, shared accountability, and engagement on both sides.

Care Redesign 2016

Creating the Optimized Surgical Journey

Results from the implementation of an enhanced recovery pathway (an “Optimized Surgical Journey”) for patients undergoing cystectomy at MD Anderson Cancer Center.

New Marketplace
New Risk, New Business Models

A Process for Structuring Bundled Payments in Maternity Care

First-year results of a pilot effort at a nonprofit Medicaid HMO in Texas.

New Marketplace
New Risk, New Business Models

Developing Bundled Reimbursement for Cancer Care

MD Anderson Cancer Center teamed with UnitedHealthcare to explore bundled payments for head and neck cancer.

New Marketplace
New Risk, New Business Models

Creating Physician-Owned Bundled Payments

What happened when an independent orthopedic practice took primary risk for a joint replacement bundle: Results of the first 200 patients.

New Marketplace
New Risk, New Business Models

How to Succeed in Bundled Payments for Total Joint Replacement

Favorable early results — both clinical and financial — for BPCI at Cleveland Clinic.

New Marketplace
New Risk, New Business Models

Partnering to Fill Gaps in Subspecialty Care

How to make an affiliation between a community safety-net hospital and an academic medical center work.

New Marketplace 2015

Caring for Older Adults in a Value-Based Model

Using patient stratification and more primary care visits, Chicago-based Oak Street Health aims to reduce hospitalizations.

Care Redesign 2016

Pain Management for Inpatients: A Multidisciplinary Team Approach

Creating new processes for teamwork, consultation, and patient education.

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