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Cases

Examples of innovations that show successfully implemented experiments within health organizations and suggestions for how to get started at your organization.

Patient Engagement

Using a “Nursing Bundle” to Achieve Consistent Patient Experiences Across a Multi-Hospital System

How Geisinger addressed inconsistent patient experience by creating a nursing bundle that helped make patients’ experiences more consistent.

Patient Engagement

Improved Patient Experience through Expansion of Pediatric Outpatient Pharmacy Services

How Texas Children Hospital’s “Meds to Beds” program used outpatient pharmacy to provide discharge prescriptions and achieve a 100% “very satisfied” result from patients and their families.

Care Redesign
Relentless Reinvention

Improving Access to Specialist Expertise via eConsult in a Safety-Net Health System

Electronic referral system supports communication between primary care and specialty providers.

New Marketplace
New Risk, New Business Models

How a Tertiary Care Academic Endoscopy Center Used Time-Driven, Activity-Based Costing to Improve Value

Brigham and Women’s Hospital implemented time-driven activity-based costing (TDABC) methodology to better understand the complex non-operating-room setting of the endoscopy center for the purpose of improving resource management and practice care design.

Care Redesign
Relentless Reinvention

Toward Accountable Care: Achieving Value and Integration via Population Health Management

Camden Clinical Commissioning Group, a local health planning organization in London, developed a Population Health Management Tool to provide them with a greater understanding of the needs of different segments of the population, resulting in improved outcomes and reduced costs through the delivery of appropriate care.

Care Redesign
Relentless Reinvention

Reducing Inpatient Falls by Integrating New Technology with Workflow Redesign

How a hospital neuroscience unit uses “virtual sitters” to monitor patients at highest risk for falls.

Care Redesign
Relentless Reinvention

Effective Treatment of Congestive Heart Failure Through a Health System–Community Clinic Partnership

An innovative health system/community clinic partnership improves care and reduces costs for uninsured patients with congestive heart failure.

Care Redesign
Relentless Reinvention

Collaborative Care for Depression in a Safety-Net Health System

Integrating depression treatment into primary care in New York City’s public system.

Care Redesign
Relentless Reinvention

How We Promoted Sustainable Super-Utilizer Care through Teamwork and Taking Time to Listen

Identifying hidden barriers to better care meant earning the patients’ trust and drilling down to the source of the problem.

Care Redesign
Relentless Reinvention

How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures

The University of Texas MD Anderson Cancer Center used a streamlined methodology to arrive at measure sets for six disease sites; each set took just 1 to 2 months.

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