Blog

Quick, easy-to-read helpful insights, opinions and observations.

Leadership

Reading List: Dave Chokshi and François de Brantes

NEJM Catalyst Thought Leaders weigh in on the most influential and inspiring texts of their careers. Continue reading…

Patient Engagement

Data Graphic: The Two Most Effective Patient Engagement Initiatives

NEJM Insights Council members say the only broadly effective approaches are time spent with patients and shared decision-making. Continue reading…

Leadership

Lessons in Leadership: What Makes Me Jealous

A social norm among Mayo Clinic physicians to answer their beepers immediately sparks excuses and admiration from others. Continue reading…

Patient Engagement

Patient Engagement versus Patient Experience

The difference between the two terms is muddled but important, says Cleveland Clinic’s Chief Experience Officer. Continue reading…

New Marketplace
New Risk, New Business Models

How NYP Used Its Innovation Stack to Launch a Telehealth Program

NewYork–Presbyterian uses a structured program for developing innovation. The first project was the development and launch of a comprehensive telehealth offering in less than a year. Continue reading…

Patient Engagement

The Difference Between Noncompliance and Defiance

How do we align our goals for patient engagement with even the most complex, difficult patients? Continue reading…

Patient Engagement

Data Graphic: What Are Patient Technology Tools Good For?

NEJM Catalyst Insights Council members weigh on the best and worst uses for patient engagement technology tools. Continue reading…

Patient Engagement

Hardwiring Patient Engagement to Deliver Better Health

Imagine a world in which health care was not “one size fits all,” but customized for each patient individually. Continue reading…

Patient Engagement

My Favorite Slide: When Patients Are Prevented from Engaging

If patient engagement is about action, why don’t we let them speak? Continue reading…

Patient Engagement

Adding Individual Insights to the Patient Experience Toolkit

Patient shadowing, hassle mapping, and empathy mapping create insights into the individual patient experience. Continue reading…

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