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Articles

Practical insights, based on experience, from the experts’ point of view on what’s working in their own organizations and beyond.

Care Redesign
Relentless Reinvention

Coverage Expansion and Delivery System Reform in the Safety Net: Two Sides of the Same Coin

Safety-net health system transformation is threatened by recent health reform proposals that erode coverage gains.

Patient Engagement

Can Health Care Be “Built to Order?” — Making the Shift Toward Customized Care

Applying the logic of mass customization to health care can yield substantial payoffs.

Leadership

Board Review and the Middle-Aged Doctor

Taking the boards as a middle-aged doctor offers a renewed perspective on one’s practice.

Patient Engagement

Digital Technology to Engage Patients: Ensuring Access for All

To ensure that we engage the patient groups who have much to gain from the more flexible health care interactions that digital innovation can provide, we must consider issues of computer literacy, access, and trust.

New Marketplace
New Risk, New Business Models

Provider Rating Systems Can and Should Be Better

Which is better: to pretend we know little when in fact we know much, or to pretend we know much when in fact we know little?

Leadership

Health Insurance and Emergency Department Use — A Complex Relationship

The relationship between health insurance and emergency care isn’t straightforward.

Leadership

Letter to a Young Female Physician

One of the greatest hurdles you confront may be largely of your own making.

Leadership

Health Care Leaders: Bill or No Bill, We Still Have Work to Do

Members of the IHI Leadership Alliance on the enduring significance of the Triple Aim.

New Marketplace
New Risk, New Business Models

The Committed Perspective — Policy Principles for Regional Health Plans

When we say “committed,” we mean “in it for the long haul.”

Care Redesign
Relentless Reinvention

Building Baltimore’s Accountable Health Community

The Baltimore City Health Department is tackling health disparities by taking a city-wide approach to addressing patients’ social needs.

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