As Chief Medical Officer for Press Ganey Associates, Inc., Dr. Lee is responsible for developing clinical and operational strategies to improve the patient experience for health care providers across the nation.
Dr. Lee is an internist and cardiologist, and practices primary care at Brigham and Women’s Hospital in Boston. Prior to assuming his role at Press Ganey, he was Network President for Partners Healthcare System, the integrated delivery system founded by Brigham and Women’s Hospital and Massachusetts General Hospital. He is a graduate of Harvard College, Cornell University Medical College, and Harvard School of Public Health. He is on leave from his roles as Professor of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.
Dr. Lee is a member of the Boards of Directors of Geisinger Health System, the Board of Overseers of Weill Cornell Medical College, the Special Medical Advisory Committee (SMAC) of the Veterans Administration, and the Panel of Health Advisors of the Congressional Budget Office, and the Editorial Board of The New England Journal of Medicine. He is the author of Chaos and Organization in Health Care (MIT Press, 2009) and Eugene Braunwald and the Rise of Modern Medicine (Harvard University Press, 2013).
Interview by Joan Y. Reede & Thomas H. Lee
There’s a clear underrepresentation in the leadership in our medical schools and our hospitals — so what are we doing about it?
Interview by Steven J. Corwin & Thomas H. Lee
The CEO of NewYork-Presbyterian discusses the policies, interventions, and perspectives required for making sure low-income individuals receive high-quality care.
Article by Ceci Connolly & Thomas H. Lee
When we say “committed,” we mean “in it for the long haul.”
Rising from department chair to Dean, President, and CEO: lessons from Jeff Balser.
A social norm among Mayo Clinic physicians to answer their beepers immediately sparks excuses and admiration from others.
Incentives can work if they’re designed a bit better.
How best to use computer knowledge, instead of being overwhelmed by it.
Blog Post by Marit Tanke & Thomas H. Lee
There is no reason that the opportunities created by social capital cannot be realized in other countries.
Optimism, innovation, and how the two go together.