NEJM Catalyst Leadership Board Founder

Thomas H. Lee, MD, MSc

Chief Medical Officer
Press Ganey Associates


As Chief Medical Officer for Press Ganey Associates, Inc., Dr. Lee is responsible for developing clinical and operational strategies to improve the patient experience for health care providers across the nation.

Dr. Lee is an internist and cardiologist, and practices primary care at Brigham and Women’s Hospital in Boston. Prior to assuming his role at Press Ganey, he was Network President for Partners Healthcare System, the integrated delivery system founded by Brigham and Women’s Hospital and Massachusetts General Hospital. He is a graduate of Harvard College, Cornell University Medical College, and Harvard School of Public Health. He is on leave from his roles as Professor of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.

Dr. Lee is a member of the Boards of Directors of Geisinger Health System, the Board of Overseers of Weill Cornell Medical College, the Special Medical Advisory Committee (SMAC) of the Veterans Administration, and the Panel of Health Advisors of the Congressional Budget Office, and the Editorial Board of The New England Journal of Medicine.  He is the author of Chaos and Organization in Health Care (MIT Press, 2009) and  Eugene Braunwald and the Rise of Modern Medicine (Harvard University Press, 2013).

 

Leadership

Integrity and Reputation Are the Most Important Things One Has

The new CEO of SSM Health is listening to stories, not telling her own.

Leadership

How Can You Tell If Trust and Respect Are Problems Among Clinicians and Non-Clinicians?

When it comes to a culture of respect, NewYork-Presbyterian is proving “if you can make it there, you can make it anywhere.”

Patient Engagement
Technology to Empower Patients

If We Can See the Outcome, We Can Change the Outcome

How Penn Medicine’s Chief Innovation Officer parlayed success at one of the nation’s biggest software companies into meaningful outcomes for health care.

Patient Engagement
Technology to Empower Patients

Can Virtual Palliative Care Consultations Be Successful?

How the University of Alabama at Birmingham is changing the way palliative care consultations are managed, both face to face, and face to screen.

Leadership

Diversity in Health Care Leadership — A Longstanding Problem

There’s a clear underrepresentation in the leadership in our medical schools and our hospitals — so what are we doing about it?

Leadership

Treating Low-Income Individuals Is Our Obligation

The CEO of NewYork-Presbyterian discusses the policies, interventions, and perspectives required for making sure low-income individuals receive high-quality care.

New Marketplace
New Risk, New Business Models

The Committed Perspective — Policy Principles for Regional Health Plans

When we say “committed,” we mean “in it for the long haul.”

Leadership

The Danger and Opportunity of Leading a Hospital

Rising from department chair to Dean, President, and CEO: lessons from Jeff Balser.

Leadership

Lessons in Leadership: What Makes Me Jealous

A social norm among Mayo Clinic physicians to answer their beepers immediately sparks excuses and admiration from others.

Patient Engagement

When — and How — Can Incentives Actually Work?

Incentives can work if they’re designed a bit better.

Load More
Insights Council

Have a voice. Join other health care leaders effecting change, shaping tomorrow.

Apply Now